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Brooks Braithwaite Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 954 recensioni

Cliente fidato

Verificato da Feefo

6 years ago

Yes and it was an easy process

Good experience

Daisy

Brooks Braithwaite

6 years ago

Hello, Thank you for taking the time to leave your review, we're really pleased that you had a good experience with our service. Should you have any questions or wish to contact us in future please don't hesitate to do so. Our telephone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm, a member of our team will be happy to help. Kind Regards The Petplan Sanctuary Team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

They have been great over the years that I’ve used them. Premiums have always stayed at a reasonable rate. They were very helpful when I needed to do a claim. I would highly recommend them

Daisy

Brooks Braithwaite

6 years ago

Hi Sarah, Thank you so much for your kind review, we're really pleased to hear that you've received a great service over the years that you have been a customer with us. If you wish to get in touch with us in the future, please don't hesitate to do so and we'll be happy to help. Our telephone number is 03450 070 1064 and opening hours Monday - Friday 9am - 5:15pm. Kind Regards The Petplan Sanctuary Team

Cliente fidato

Verificato da Feefo

6 years ago

Yes

Very efficient service

Luis

Brooks Braithwaite

6 years ago

Good morning,Thank you so much for your kind review. We're glad to hear that you have found our service to be efficient. If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.

Cliente fidato

Verificato da Feefo

6 years ago

Very good, very easy to set up

Jennifer

Brooks Braithwaite

6 years ago

Hi, Thank you for your great review. If you have any questions or need anything further please do not hesitate to get in touch with us, we can be contacted on 0345 070 1064. We're open Monday to Friday 9am to 5:15pm. Many thanks The PetPlan Sanctuary Team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Fantastic service, wanted to make a small change which was done straightaway and at minimal cost, thank you

Daisy

Brooks Braithwaite

6 years ago

Hello Liz, Thank you very much for taking time to leave your kind review, we pride ourselves on customer service so are really pleased to read your comments. If you ever need any help with your policy going forwards please don't hesitate to contact us again, our telephone number is 0345 040 1064 and we are open Monday - Friday 9am - 5:15pm. Kind Regards The Petplan Sanctuary Team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Yes, Just what I need

The person I spoke to was Very efficient, So the whole policy was sorted quickly, they were also polite and friendly. Made it easy for me to understand without giving me a lot of Jargon Great service.

Jennifer

Brooks Braithwaite

6 years ago

Hi Lucy, Thank you for your lovely comments, we will make sure to pass on your review to the relevant call handler. If you want to get in touch with us at any point in the future we can be contacted on 0345 070 1064, we're open Monday to Friday 9am to 5:15pm. Many thanks The PetPlan Sanctuary Team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Yes perfect.

Very efficient on the phone. Incredibly helpful. Thank you.

Jennifer

Brooks Braithwaite

6 years ago

Hi Hannah, Thank you for your kind comments, we will make sure to pass on your lovely review to the relevant call handler. If you want to get in touch with us at any point in the future we can be contacted on 0345 070 1064, we're open Monday to Friday 9am to 5:15pm. Many thanks The PetPlan Sanctuary Team

Trusted Customer

Verificato da Feefo

Stafford

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Pet sitting

Excellent service easy to use site

Jennifer

Brooks Braithwaite

6 years ago

Hi Matthew, Thank you so much for taking the time to leave your kind review. We're really pleased you found the website easy to use. If you ever need to get in touch with us in future please feel free to get in touch with us. We can be contacted on 0345 070 1064 and we're open Monday to Friday 9am to 5:15pm. Many thanks The PetPlan Sanctuary

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Always excellent

Luis

Brooks Braithwaite

6 years ago

Good morning, thank you for your kind review. We always strive to provide an excellent product and service, so it's great to know that we are achieving this! If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind regards, the Petplan Sanctuary team

Cliente fidato

Verificato da Feefo

6 years ago

Fabulous

Id forgotten i needed to renew my insurance as id moved house. The lady that rang was verh friendly and sorted me out no problem.

Luis

Brooks Braithwaite

6 years ago

Good morning. Thank you so much for taking the time to leave a review. We're glad to hear that you have had a good experience with our team, and will be on hand to help in the future! If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.Kind regards, the Petplan Sanctuary team

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