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Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Brooks Braithwaite Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 954 recensioni

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

No communication at all

Awful. Didn’t receive a reply and then received this email asking me to review you.

Alison

Brooks Braithwaite

5 years ago

Hi Wendy, Thank you for your feedback. We're sorry you didn't receive our reply to your question, we needed to confirm security account details to fulfil your request. Some of our emails can go into spam/junk folders. We'll re-send our email to you. Please note all your documents can be viewed in your account area on the Petplan Sanctuary website. If you wish to discuss this further, please don't hesitate to contact us. Kind regards Petplan Sanctuary Team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Third year with Petplan, hassle free renewal and competitive price.

Cliente fidato

Verificato da Feefo

6 years ago

It’s just so easy to use, very happy with my cover plan

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Communication

I’m still waiting for my documents to be sent to me

Alison

Brooks Braithwaite

6 years ago

Hi there, We are sorry your documents were not issued to you. We are looking into this error and hope to get these issued to you as soon as possible. We have left a message on your voicemail to confirm your cover details. Please don't hesitate to call us on 0345 070 1064 if you wish to discuss this further.

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

A dog I boarded for a lady who was trying to rehome it had the claim refuse

Very disappointed

Hayley

Brooks Braithwaite

6 years ago

Dear Mr Fiddimore, Thank you for your feedback and we are sorry to hear that you are not happy that your claim was refused. Unfortunately our policies do not provide cover for animals which belong to rescue organisations. If you would like to discuss this further please call us on 0345 070 1064. Kind Regards, The Petplan Sanctuary Claims team.

Cliente fidato

Verificato da Feefo

6 years ago

Very good. Quick easy tailored to my needs.

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Dog walking

Can't get through on the phone and sent an email which hasn't been responded to.

Dani

Brooks Braithwaite

6 years ago

Hi There,Thank you very much for taking time to leave your feedback and speak with us on the telephone this morning. We are always striving to provide the best possible customer service, so we will take your comments very seriously.If you need any further help with your policy or wish to discuss your cover in more detail please don't hesitate to come back to us. Our contact number is 0345 070 1064 and we are open Mon - Fri, 9am - 5:15pm.Kind RegardsThe Petplan Sanctuary Team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Petplan has given me peace of mind in my business

Very prompt professional and helpful service. Would definitely recommend

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

very friendly and helpful. will be using again next year

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Very helpful pleasant staff

Exceptional customer service would highly recommend vwry satisfied

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