Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Brooks Braithwaite

Cliente fidato

Verificato da Feefo

4 years ago

Excellent telephone service

Excellent, diligent accurate advice polite

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Cliente fidato

Verificato da Feefo

4 years ago

I believe so

Web site easy to use

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MB

Ms Christine Bailey

Verificato da Feefo

Isle of Islay

4 years ago

Ciò che Ms Christine Bailey ha detto su Brooks Braithwaite:

Yes & find it quite reasonably

Very friendly staff over the phone, very helpful.

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Cliente fidato

Verificato da Feefo

4 years ago

Fantastic service, thank you

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Cliente fidato

Verificato da Feefo

4 years ago

Pet sitting

The process was easy but I can’t print off my policy schedule

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to provide your feedback. We strive to provide the best possible service, and therefore will take on board your comments regarding the printing of your policy schedule. We have emailed you in regards to your policy documentation, and if we can be of any further assistance, please do let us know. Kind regards, The Petplan Sanctuary Team.

0

Cliente fidato

Verificato da Feefo

4 years ago

Great service

My claim was dealt with efficiently and swiftly, I would recommend their services to anyone.

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MD

Miss Lucy Devine

Verificato da Feefo

Glasgow

4 years ago

Ciò che Miss Lucy Devine ha detto su Brooks Braithwaite:

Yes, it covers everything that I need for my business

Very helpful customer service representative. I wasn’t kept waiting on the phone and my query was dealt with quickly. Nice, friendly chap who listened to me and solved my problem.

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

MH

Mrs J Hill

Verificato da Feefo

4 years ago

Ciò che Mrs J Hill ha detto su Brooks Braithwaite:

Refund

Very pleased to receive a refund on the form of vouchers. To have the difficulties our industry had faced recognized cheered me enormously

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Cliente fidato

Verificato da Feefo

4 years ago

Excellent customer service

I received an unexpected and very welcome rebate in the form of useful shopping vouchers, as due to the current pandemic, I might not have made full use of my policy. Excellent customer service!

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Cliente fidato

Verificato da Feefo

4 years ago

Fantastic customer service and policy

Brilliant customer service and kept well informed thank you

Ciaran

Brooks Braithwaite

4 years ago

Good afternoon, thank you for taking the time to leave such a kind review. We always strive to provide a consistently excellent service, and it's great to hear that your renewal was dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.

0

Brooks Braithwaite Recensioni

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?