Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Bower Group

Visualizzazione di tutte le 1,979 recensioni

Cliente fidato

Verificato da Feefo

4 years ago

Excellent comprehensive service throughout. Would highly recomend Bowers

Excellent service from the consultant who covered all the salient points thoroughly . Also the back office team who kept us informed and up to date at all times .

Mr Smith

Verificato da Feefo

4 years ago

Ciò che Mr Smith ha detto su Bower Group:

Very caring and professional company

professional and prompt from start to finish handling my equity release, never any hard sell and covered all options to ensure i got the right product.

Cliente fidato

Verificato da Feefo

4 years ago

Efficient and courteous. All that is required when dealing with financial matters!

Cliente fidato

Verificato da Feefo

4 years ago

Your admin

Twice I have been told to expect post. On both occasions it did not arrive. A week later.I had to follow this up with an email, to ask for the correspondence to be emailed to me. Something needs...

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Paul

Bower Group

4 years ago

Thank you for taking the time to provide your feedback and for taking the call earlier this week with Mark Draffan. I was very sorry to hear that the post went astray but glad we managed to get to the bottom of the issue. The additional information you provided us with over the phone when we spoke was actioned immediately and we understand that this the post has now arrived with you safely. We pride ourselves on always keeping our promises and we take this extremely seriously. As discussed, please do not hesitate to contact us if we can be of any further assistance. Sharon Lewis, Head of Customer Service

Cliente fidato

4 years ago

Thank you for following up my concerns. Yes I have now received correspondence from L and G, which of course was post receipt of the funds. Thank you for your Email. Hugh Minton

Mrs Martin

Verificato da Feefo

4 years ago

Ciò che Mrs Martin ha detto su Bower Group:

Always professional

Very friendly but also very professional with lots of relevant knowledge. He happily made relevant enquiries for more information.

Mr & Mrs Kilsby

Verificato da Feefo

Holt Norfolk.

4 years ago

Ciò che Mr & Mrs Kilsby ha detto su Bower Group:

process went without problems even though we had our own life difficulties

good with problem solving as our situation was complicated. Adviser had excellent understanding of our problems. No pressure. Very friendly and patient

Cliente fidato

Verificato da Feefo

4 years ago

Felt liberated

We were very pleased with the way the initial consultation was handled and explained. It was dealt with in a way that terms and conditions was understood clearly. We had a slight hitch finding a...

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Cliente fidato

Verificato da Feefo

4 years ago

Very good company

I thought your service was excellent. If I asked any questions you were very helpful and patient. I wouldn’t hesitate to recommend you to anyone.

Mr & Mrs C Todd

Verificato da Feefo

4 years ago

Ciò che Mr & Mrs C Todd ha detto su Bower Group:

I was very impressed how I was given solid information re the equity release andpleased that all worked out great I would certainly recommend

Cliente fidato

Verificato da Feefo

4 years ago

They would have been given 5 stars but Covid did not allow face to face. however their communication and advise was first class. The whole process from start to finish was smooth and without problems...

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