Excellent. Straight and got the job done. Excellent communication.
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MS
Mr & Mrs Smith
Verificato da Feefo
3 years ago
Ciò che Mr & Mrs Smith ha detto su Bower Group:
Excellent service throughout with the result we were lookingfor.
Good friendly service which I would happily recommend to friends and family.
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MF
Mrs June Fenner
Verificato da Feefo
Rochford
3 years ago
Ciò che Mrs June Fenner ha detto su Bower Group:
Five star
We were recommended by friends to get in contact with Bower. How pleased we were because Ian Bigwood was so helpful and explained everything in detail. We would definitely recommend Bower to anyone...
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ME
Mr & Mrs Elliott
Verificato da Feefo
Eastbourne
3 years ago
Ciò che Mr & Mrs Elliott ha detto su Bower Group:
Equity release downgrading experience.
Very disappointed to receive invoice for fees after we had received funds. Clearly stated on the phone fees would be taken from funds before being paid into our account. This caused financial...
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Sharon Lewis
Bower Group
3 years ago
Dear Mr & Mrs Elliott,
Thank you for taking the time to speak with us about your concerns.
I am pleased we have been able to resolve your concerns to your satisfaction. As discussed please do not hesitate to contact us should you require any further assistance in the future.
Kind regards,
Sharon Lewis
Head of Customer Service
ME
Mr & Mrs Elliott
3 years ago
I was phoned by Bower’s managing director Geoff Charles who spent considerable time late into the evening discussing our concerns. I would like to stress Rowan at Bower was extremely helpful dealing with the technical issues we had with DocuSign and apart from the misunderstanding on fee payment he was superb. Because this issue has now been resolved to our complete satisfaction I have given Bower 5 stars.
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Cliente fidato
Verificato da Feefo
3 years ago
Fantastic service.
We were kept well informed from start to finish and completed in 3 weeks.
Would definitely recommend to anyone looking for equity release.
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MH
Mr & Mrs Hattersley
Verificato da Feefo
Cambridge
3 years ago
Ciò che Mr & Mrs Hattersley ha detto su Bower Group:
Professional and Personal Service
Their approach to the equity release was very professional but with a personal touch.
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MH
Mrs Handley
Verificato da Feefo
Grantham
3 years ago
Ciò che Mrs Handley ha detto su Bower Group:
Excellent!
Really excellent service throughout. At all stages I was kept informed of what was happening and it was a relief to be able to leave it in Lisa's very capable hands. I am now in a position to carry...
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1
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ME
Mr & Mrs Eley
Verificato da Feefo
3 years ago
Ciò che Mr & Mrs Eley ha detto su Bower Group:
FOLLOWED UP ON ALL QUESTIONS RAISED AND CONTACT WITH THE ADVISOR WAS GREAT
Kept in contact all through the process and explained the product clearly.
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MR
Mr & Mrs Russell
Verificato da Feefo
3 years ago
Ciò che Mr & Mrs Russell ha detto su Bower Group:
Very professional company to deal with.
Very professional in the way they spoke or e-mailed us. All questions answered promptly and accurately. No hedging or fudging. Kept us up to date, all the way through the transaction. Would always...
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1
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MN
Mr & Mrs Norriss
Verificato da Feefo
3 years ago
Ciò che Mr & Mrs Norriss ha detto su Bower Group:
First class service.
We were very grateful for John Milner's help in arranging an equity mortgage so that we could help our son buy a patch of woodland. He was meticulously careful in explaining what would happen and...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.