Matthew Woodgate made the whole experience trouble free, he was helpful and informative.
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MB
Mr & Mrs Brook
Verificato da Feefo
GBR
1 year ago
Ciò che Mr & Mrs Brook ha detto su Bower Group:
Brilliant
Friendly plain speaking service. Efficient and professional
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MH
Mr & Mrs Horrocks
Verificato da Feefo
1 year ago
Ciò che Mr & Mrs Horrocks ha detto su Bower Group:
Good advice e and support during the process
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MK
Mr Keane
Verificato da Feefo
GBR
1 year ago
Ciò che Mr Keane ha detto su Bower Group:
An excellent and trouble free experience. Superb.
I had a previous experience with another company re equity release 2 years ago which was not a happy one.
My experience with Bower and it's representative Mike Rasberry was absolutely sublime.
The...
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Sharon Lewis
Bower Group
9 months ago
Dear Mr Keane
Thank you for taking the time to share such detailed feedback. We are very pleased to hear that your experience with Bower was excellent and trouble free, especially after a previous encounter elsewhere that was less positive. It is wonderful to know that Mike Rasberry provided such consistent advice and support from start to finish, and that his clear explanations helped you feel fully informed and never under any pressure.
We are delighted that the process felt smooth, respectful and handled with genuine care throughout. Your kind words about Mike and the team mean a great deal to us, and your recommendation is sincerely appreciated.
Kind regards
Sharon Lewis
Head of Customer Service
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MT
Mr & Mrs Trotter
Verificato da Feefo
GBR
1 year ago
Ciò che Mr & Mrs Trotter ha detto su Bower Group:
James and Nikki kept me up to date throughout our application and James provided lots of support and advice and came to home to complete paperwork . Very impressed with bower services
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Cliente fidato
Verificato da Feefo
1 year ago
Positive Equity Release Experience
The service was very efficient. The advisor Hazel Carter was very thorough, she explained all the options available to us. This helped us to make an informed choice. She was always available and kept...
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Cliente fidato
Verificato da Feefo
1 year ago
Excellent
Excellent all the way through the process ,Tracy explained everything making the process a lot simpler than I imagined and always on to answer questions
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Cliente fidato
Verificato da Feefo
1 year ago
Very professional
James was very polite he explained everything clearly and answered all my questions and said that if I have any other questions or issues to call him anytime and he would sort them out I would...
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Cliente fidato
Verificato da Feefo
1 year ago
Handled perfectly.
The help and assistance that was given, especially from Maxine, was exemplary, she kept us informed throughout the whole process.
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Cliente fidato
Verificato da Feefo
1 year ago
I commend Bower for their integrity and thoroughness
Thorough, open, honest and careful.
The agent came to my house, spent 3 full hours answering all my questions and concerns.
The solicitor she suggested (but didn't push) was very competent also.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.