Excellent service generally but only 4 stars because letters (spelling the word ‘electric’) were removed from the car without permission or prior notification
Recensioni del prodotto
Data di acquisto: 27/09/2021
0
Condividi
PW
Paul Wilkes
Verificato da Feefo
Edinburgh
4 years ago
Ciò che Paul Wilkes ha detto su BOWATER PRICE PLC:
My car was originally promised 3 weeks from ordering in late July and my initial impression was Bowater had vehicles 'in stock'. However, after chasing I was told the car was not actally manufactured...
Leggi altre
PAUL WILLIAMS
BOWATER PRICE PLC
4 years ago
Paul thank you for your feedback which we value, we are always striving to ensure that we offer the best possible service to our clients as we value your business. We are very sorry that your vehicle was affected by the current global ongoing issues regarding microchip shortages which has affected all manufacturers.
Sadly your vehicle was delayed by this, obviously, communication is key when a vehicle is delayed. We do have a CRM system that manages and records all contacts for vehicles from the point of order through to delivery.
I have checked our system and it might be worthwhile checking your spam folder for the following dates for updates provided (16/08/21, 02/09/21, 12/10/21, 10/11/21, 08/12/21, 14/12/21) please do feel free to contact us if you would like to have a discussion as we are always happy to help. Bowater Team
Recensioni del prodotto
Data di acquisto: 27/07/2021
0
Condividi
Cliente fidato
Verificato da Feefo
4 years ago
Communication was good.
Delivered on date convenient to me.
Easy hand over.
Not so good was the time scale it took from ordering to delivery.
PAUL WILLIAMS
BOWATER PRICE PLC
4 years ago
Thank you for your feedback, we are so happy that you love your vehicle. we can only apologise regarding the lead time for the delivery.
As I am sure you are aware there is a global shortage of microchips for vehicles which has led to vehicles taking longer to build for all manufacturers. Please do contact us if you need advice during your contract. Bowater Team
Recensioni del prodotto
Data di acquisto: 15/06/2021
0
Condividi
DK
Damian Keyes
Verificato da Feefo
4 years ago
Ciò che Damian Keyes ha detto su BOWATER PRICE PLC:
Excellent service and attention to detail. Pleasant helpful staff
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
