Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

bott Smartvan UK Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 248 recensioni

Trusted Customer

Verificato da Feefo

Chester

8 years ago

Ciò che Trusted Customer ha detto su bott Smartvan UK:

Absolutely brilliant product.

From start to finish the process is flawless, great product, made well, heavy duty, nothing flimsy here, all picks up perfectly on existing anchor points, no rattling, nothing falling out, obviously...

Leggi altre

Stacey

bott Smartvan UK

7 years ago

Thank you so much for your brilliant review! We really appreciate you taking the time out to share your experience with us and we're thrilled to hear that you love your Smartvan racking. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Trusted Customer

Verificato da Feefo

8 years ago

Ciò che Trusted Customer ha detto su bott Smartvan UK:

Great Service

Order process was simple and easy to understand. Was kept updated at all times as to where my order was and it was delivered on time on the day specified

Trusted Customer

Verificato da Feefo

Cork

8 years ago

Ciò che Trusted Customer ha detto su bott Smartvan UK:

Best racking by far

I’m really delighted with my racking, I can fit all my power tools in and still have loads of room left. It’s really sturdy and well made. I’ll certainly be recommending Bott to all my friends. I...

Leggi altre

Trusted Customer

Verificato da Feefo

8 years ago

Ciò che Trusted Customer ha detto su bott Smartvan UK:

Web site was easy to use. Emailed regular to let me know where it was up to. Didn't have to wait to long.

Trusted Customer

Verificato da Feefo

8 years ago

Ciò che Trusted Customer ha detto su bott Smartvan UK:

quality racking, take your time to decide what you want! 10/10

the racking is superb, the instructions are slightly better than Chinglish but get you there. who would think pictures could be confusing........ the Raised floor is not great when you buy the...

Leggi altre

Trusted Customer

Verificato da Feefo

8 years ago

Ciò che Trusted Customer ha detto su bott Smartvan UK:

Good quality product. Easy to install. Lots of van envy

Trusted Customer

Verificato da Feefo

8 years ago

Ciò che Trusted Customer ha detto su bott Smartvan UK:

Excellent customer service, excellent product, excellent fitting instructions, excellent van!!!!

Cliente fidato

Verificato da Feefo

8 years ago

Excellent service amazing product quality is unbelievable! Would thoroughly recommend

Cliente fidato

Verificato da Feefo

8 years ago

Website easy to use, systems easy to install and great quality.

Trusted Customer

Verificato da Feefo

Hayes, Middlesex

8 years ago

Ciò che Trusted Customer ha detto su bott Smartvan UK:

Good racking but expensive wasn’t happy with having to take out light.

I asked for my delivary to arrive on a perciff day which was arranged but I received a email which said it would be delivered the next day which wasn’t the day we had arranged so I had to cancel my...

Leggi altre

bott Smartvan UK

8 years ago

Hi Ian,

We are really sorry to hear that your experience was not what any of us would have hoped on this occasion.

As explained it was an internal error based on a very well meaning member of staff trying to be efficient and not realising the knock on effects in terms of the automated dispatch email, which caused confusion. We have put processes in place to make sure this does not happen again.

As discussed, by way of apology to you, we have refunded your delivery charge and offer our sincere apologies for the inconvenience caused.

Trusted Customer

8 years ago

Thank you for your phone call yesterday and for the explanation why the email was sent. Still getting used to new racking but overall very happy with the quality. Ian.

bott Smartvan UK

8 years ago

Thank you for being so understanding Ian. The refund of the delivery charge was made yesterday and should show on your card in the next few days.

Non hai ricevuto un invito a scrivere una recensione?

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo