Haven’t received any updates, or information on the status of my order. It’s been over a month!
Nav
Boori
4 years ago
I apologise for the delays with your order.
This is not standard practice for Boori.
I will have the online department look into your order immediately.
Cot is just perfect. All fits together perfectly and easily. Well
Engineered. No corners, great quality, fast postage.
Kept up to date with emails, great communication.
Nav
Boori
4 years ago
Thank you for your wonderful feedback on both our customer service and products.
So glad you love our furniture as much as we do!
This is the second cot I've bought from Boori, and while the cot itself is very good they have asked for a review about the service which was awful. They claim that the cot would be delivered to a...
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caoimhe
Boori
4 years ago
Good afternoon, Thank you for taking the time to share your feedback with us. We’re very disappointed in hearing about your experience, this is certainly not the service we expect from our delivery partners and we sincerely apologise that your order was not delivered to your chosen room as expected. We are very sorry for the inconvenience caused and understand your frustration. If you would like to raise this with our customer services team please contact us via info@boori.co.uk, we will also be raising this with our delivery partner. Kind regards, Caoimhe
Waiting on a warranty claim response. I can appreciate we’re in challenging times so I’ve given an additional star in anticipation of recovering a call soon
Nav
Boori
4 years ago
I am sorry to hear of your dissatisfaction.
We hope this instance does not deter you from purchasing from us again in the future.
Recensioni del prodotto
Data di acquisto: 08/12/2021
0
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SK
Sally Keefe
4 years ago
Ciò che Sally Keefe ha detto su Boori:
Brilliant Matress for my new Granddaughter
caoimhe
Boori
4 years ago
Hello,
Thank you so much for sharing your feedback with us, we're so pleased to hear that you're happy with your purchase and congratulations on your new granddaughter.
If you have any further questions please don't hesitate to contact us at info@boori.co.uk.
Best wishes,
Caoimhe
Helped with advice over the phone a few times extremely helpful the service was great
Nav
Boori
4 years ago
Hi Dayle,
Thank you for your 5 star review on our furniture range!
The Eton Expandable cot is the perfect cot to grow with your little one
Recensioni del prodotto
Data di acquisto: 10/12/2021
0
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Cliente fidato
4 years ago
The service was excellent, came when they said it would and the cot is beautiful. Very pleased with my purchase!
caoimhe
Boori
4 years ago
Hello,
Thank you for taking the time to share your feedback with us, we're glad to hear that you're pleased with your purchase and the service you received was excellent.
We hope you enjoy your Boori furniture.
Best wishes,
Caoimhe
Data di acquisto: 28/11/2021
0
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Cliente fidato
4 years ago
Cot delayed in transit and when finally arrived 7 weeks later box was damaged and essential pieces were missing from the package and cot could not be assembled..Emails to Boori re this have not...
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Nav
Boori
4 years ago
I apologise for the delays with your order.
This is not standard practice for Boori.I will have the online department look into your order immediately.
Thank you for your wonderful feedback on the Tidy Climbing Arch.
This piece is part of our new Kids Range, so glad it has the childrens tick of approval!
I purchased a cot & mattress with some bed linen. Everything was in stock including the exact colour of the cot, I decided to pickup when notification came through as I wasn’t sure if I’d be home for...
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Nav
Boori
4 years ago
Hi Jeanette,
Thank you for your wonderful feedback on both our customer service and products.
The Turin is such a beautiful cot.
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.