Just what was needed ....great presentation, superb products, Swift service and great communication ...Thank you !
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us a kind review. We are pleased to hear of your pleasant experience with service, presentation and the product itself. Feedback such as this helps inspire us to be the best we can be!
Recensioni del prodotto
Data di acquisto: 30/04/2020
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DL
davinia Fernandez de landa
5 years ago
Ciò che davinia Fernandez de landa ha detto su Body & Mind Botanicals:
Great customer experience. Easy to order and I love the products.
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us some feedback! It is always pleasing to hear our customers having a pleasant experience ordering and using our products!
Recensioni del prodotto
Data di acquisto: 28/01/2020
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Cliente fidato
5 years ago
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Super. Polecam👍
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us a kind review, the tea and the strainer look amazing in your photo!
Thank you for taking the time to leave us a kind review. It is pleasing to hear your service and delivery was up to standards, I am sorry to hear of lack of peppermint taste, this is something we will take on board and look to improve.
Recensioni del prodotto
Data di acquisto: 10/05/2020
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MB
Matt Brabbin
5 years ago
Ciò che Matt Brabbin ha detto su Body & Mind Botanicals:
You sent no confirmation email and no notification of dispatch either. Incredibly poor communication on your part. The three stars are purely for the product. If my local shop opens before I run out...
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Customer Support
Body & Mind Botanicals
5 years ago
Hi Matt - really glad you enjoy the products, but I am concerned about your customer service experience. Would you mind checking your junk mail for us please as the online order management system automatically sends out the order confirmation and dispatch confirmation, when it is your first order, sometimes it goes into junk mail.We also are on hand 7 days a week via live chat and email and we have telephone support on 01234 988420, Monday - Friday 09:00 - 17:00.We dispatch orders at 14:00 every day, so if a customer orders by 13:00 it will be dispatched the very same day.
Kind Regards,
BMB
Great product and quick delivery. Only problem is that the delivery company should be able to give smaller slots, not to be waiting from 9 to 5
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us a kind review. In terms of delivery, we dispatch to the Royal Mail, once with them delivery is in there hands unfortunately, during the Covid-19 pandemic delivery has been more difficult to guarantee, we are hoping this will continue to improve as the situation does.
Thank you for taking the time to leave us a review. We appreciate your kind words and hope to replicate this kind of satisfaction in the future!
Recensioni del prodotto
Data di acquisto: 18/12/2019
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SC
Sarah Clarke
5 years ago
Ciò che Sarah Clarke ha detto su Body & Mind Botanicals:
The tea really helped my sleep will be looking into purchasing the CBD oil next.
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us a review. Feel free to review your experience with our oil too!
Recensioni del prodotto
Data di acquisto: 30/04/2020
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Cliente fidato
5 years ago
ordering and payment are very easy and items arrive very quickly
Quality of packaging is attractive and professional and the products are high quality
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us with a kind review. We always love hearing feedback, especially from those customers who have had a pleasant experience.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
