The product is fantastic. They also followed up several times by phone to make sure I was happy with the hearing aids. Can not fault either the product or their service.
Eliza
Blamey Saunders hears
7 years ago
Hi Lucas, we're delighted that you enjoyed the experience of getting your hearing aids via our online services. Thanks for a great review! It's always a pleasure to help you.
Best regards,
Eliza Lam
Head of Customer Service
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Eliza
Blamey Saunders hears
7 years ago
Great to hear that you're getting the most out of them, Lucas!
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Trusted Customer
Tanah Merah Qld
7 years ago
Data di acquisto: 20/10/2017
Ciò che Trusted Customer ha detto su Blamey Saunders hears:
Very impressive customer service and initial examination by the audiologist. The aides are great and while the Australian market in hearing aides is outrageously expensive, Blamey Saunders provided a...
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Jenna
Blamey Saunders hears
6 years ago
Thank you so much for your review, Barry!
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Trusted Customer
Newcastle
7 years ago
Data di acquisto: 06/12/2017
Ciò che Trusted Customer ha detto su Blamey Saunders hears:
It needed some tweaking, but after a return visit I am very happy with it and would have no hesitation in recommending your service. It would be nice if there was an office in Newcastle, because...
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Eliza
Blamey Saunders hears
7 years ago
Hi George, thanks so much for taking the time to leave such a great review, we're delighted that you'd recommend our services. We do make periodic trips to Newcastle to see our clients, and I'll make sure we contact you next time we plan to head up there.
Best regards,
Eliza Lam
Head of Customer Service
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Trusted Customer
7 years ago
Data di acquisto: 04/10/2017
Ciò che Trusted Customer ha detto su Blamey Saunders hears:
Follow up on how the hearing aids are performing and how satisfied I am with them
Eliza
Blamey Saunders hears
7 years ago
Hello Susan, I am sorry to hear you have not been happy with your recent purchase of our hearing aids. I also apologize that you did not receive any follow-up as was promised. I thank you for contacting us and arranging a time to come back to the clinic when I'm sure Ryan will do his best to help you. You have made a wise investment in your health and we would like to maximize that investment.
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Sally Woods
Blamey Saunders hears
7 years ago
Hello Susan, I am sorry to hear you have not been happy with your recent purchase of our hearing aids. I also apologize that you did not receive any follow-up as was promised. I thank you for contacting us and arranging a time to come back to the clinic when I'm sure Ryan will do his best to help you. You have made a wise investment in your health and we would like to maximize that investment.
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Trusted Customer
7 years ago
Data di acquisto: 25/10/2017
Ciò che Trusted Customer ha detto su Blamey Saunders hears:
The service I received very professional and the audiologist was very approachable. However even though I went back and had my hearing aids adjusted I really dont like them. I find the sounds far...
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Eliza
Blamey Saunders hears
7 years ago
Thanks for taking the time to write your comments. We hope after your follow up that you are feeling more comfortable. We'll be in touch again soon to ensure we're giving you the best outcome possible.
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Eliza
Blamey Saunders hears
7 years ago
Thanks again for your comments, as mentioned, we hope that you're finding them more comfortable after your follow up. Please rest assured, further adjustments can be made to make the sharp sounds more comfortable either online or in our clinic. Please don't hesitate to contact us again for assistance.
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Trusted Customer
7 years ago
Data di acquisto: 19/12/2017
Ciò che Trusted Customer ha detto su Blamey Saunders hears:
besides having a good product, the staff have been most helpful and have done what they said they would do and what they said would happen did so in the time frame promised. they truly understand the...
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Eliza
Blamey Saunders hears
7 years ago
Hi Robert, thanks for a wonderful review! We're so pleased that you've had a positive experience from our Teleaudiology team. It's always a pleasure to help you.
Best regards,
Eliza Lam
Head of Customer Service
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Eliza
Blamey Saunders hears
7 years ago
Good to hear you're hearing the difference, thanks for your review!
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Trusted Customer
7 years ago
Data di acquisto: 27/09/2017
Ciò che Trusted Customer ha detto su Blamey Saunders hears:
I had my hearing test at your recently opened centre at Toowong Brisbane.The service was excellent and informative.I purchased my hearing aids at this appointment so were fitted by the audiologist.I...
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Eliza
Blamey Saunders hears
7 years ago
Hi Cliff, thanks for taking the time to leave such a great review! We're delighted that you had a good experience with the team in Toowong. It's always a pleasure to be of service to you and you're recommendation is much appreciated.
Best regards,
Eliza Lam
Head of Customer Service
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Trusted Customer
7 years ago
Data di acquisto: 27/11/2017
Ciò che Trusted Customer ha detto su Blamey Saunders hears:
I found my visit to Blamey Saunders to be very courteous, efficient and informative
Eliza
Blamey Saunders hears
7 years ago
Thanks for taking the time to leave a review Diane, it's a pleasure to help you!
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Eliza
Blamey Saunders hears
7 years ago
Glad to hear you're enjoying them! Thanks again.
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Trusted Customer
7 years ago
Data di acquisto: 09/11/2017
Ciò che Trusted Customer ha detto su Blamey Saunders hears:
I am aware that hearing devices would be of assistance to me prior to making an appointment with Blamey Saunders. I had been to other audiologists and felt I received much better advice from them.
I...
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Eliza
Blamey Saunders hears
7 years ago
Thanks for taking the time to leave your comments. We're sorry that you found experience impersonal. We are always trying to find ways to improve our Link services and hope that we can give you a better experience next time. Please let us know if you need any assistance in the future.
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Eliza
Blamey Saunders hears
7 years ago
We're glad that you feel they have improved your hearing!
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Trusted Customer
7 years ago
Data di acquisto: 19/09/2017
Ciò che Trusted Customer ha detto su Blamey Saunders hears:
yes, I would buy from them again. Excellent people, great service and great products at a value-for money price.
Eliza
Blamey Saunders hears
7 years ago
Hi Tony, thanks for your great review. We're excited to have you on board with us!
Best regards,
Eliza Lam
Head of Customer Service
Recensioni del prodotto
Eliza
Blamey Saunders hears
7 years ago
Thanks Tony, we're always happy to help with IHearYou over the phone if you like, we have comprehensive online services you can access. Please call us whenever you're ready!
At Blamey Saunders hears, we believe accessibility for all Australians to hearing care is key. From how you get care and advice through to buying hearing aids and making ongoing adjustments – over the phone, online or in person, whatever works best for you. The best audiological care and hearing aids should always be within easy reach.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
At Blamey Saunders hears, we believe accessibility for all Australians to hearing care is key. From how you get care and advice through to buying hearing aids and making ongoing adjustments – over the phone, online or in person, whatever works best for you. The best audiological care and hearing aids should always be within easy reach.
