Opening an account was good as the money was credited to the new account straight away. Only some difficulty linking my paying account to the new account.
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Data di acquisto: 18/07/2025
0
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Cliente fidato
Verificato da Feefo
9 months ago
Quick and easy to use web service.
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Staff lack product knowledge :
Very poor/slow onboarding process
Total lack of communication
Letizia
Birmingham Bank
9 months ago
We’re really sorry to hear you had a poor experience; it is not typical of the service we provide. I can see from our records that we have connected directly with you to come to a resolution. If you have any further queries please do call on 03330 048 048.
Data di acquisto: 12/07/2025
0
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SD
Salvatore Demiceli
Verificato da Feefo
Radstock
9 months ago
Ciò che Salvatore Demiceli ha detto su Birmingham Bank:
Just invested with Birmingham Bank, a good fixed 5 year rate , easy to set up and invest.
Letizia
Birmingham Bank
9 months ago
Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.
Data di acquisto: 08/07/2025
0
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Cliente fidato
Verificato da Feefo
9 months ago
Good.
Responded with email promptly but I suppose that is automated?
too early in the relationship to comment further
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to review to your experience. Your feedback guides where we focus our improvements. We look forward to having the chance to do better next time.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.