Really helpful emails with step by step instructions with videos, clear and easy to read policy documents, great website and great customer service so far haha
James Marsh
Bikmo
2 years ago
Thank you for insuring with Bikmo, and for the excellent feedback. Ride safe.
This bikmo company manking full ii show everthing and reject my claim said lock bought was not d lock
Dont buy anyone the bikmo
James Marsh
Bikmo
2 years ago
Hi Hemant,
Our locking requirements state that a Sold Secure approved lock must be used when your bike is left unattended in a public place. Sold Secure award all approved locks with a Bronze/Silver/Gold/Diamond security rating, and there's a minimum requirement which is dependant on the value of your bike.
Bike value under £250 - Bronze Rating
Bike value £251- £1500 - Silver Rating
Bike value over £1500 - Gold or Diamond Rating
There's many different styles of locks available on the market that meet these requirements e.g. D-locks, chain locks & foldable locks. We don't specify the style of lock which needs to be used, just that it needs to have the appropriate Sold Secure rating.
As your lock was not Sold Secure approved, unfortunately it does not meet these requirements.
We understand that claim rejections are upsetting, but our decision making is applied fairly and consistently in line with the policy terms and conditions. There are unfortunate occasions when policy wording requirements are not met, meaning that there is no cover in place.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.