will use again and recommend - found website a little difficult to use
Keith
Bikmo
8 years ago
Thanks for the review Peter, and apologies if any of the purchase journey was a little difficult. If you ever need us or there's anything you're not sure of, please just get in touch. Welcome aboard from all at team Bikmo.
Everything was fine until the payment section. Although I chose one annual payment, the following information made me think I was signing up for monthly direct debit payments. I went back and forth...
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Keith
Bikmo
8 years ago
Thanks for the feedback. Unfortunately, we do require the same information for both one-off payments or monthly, as a Direct Debit mandate has to go to your bank to authorise your chosen payment amount and interval. We'll look to see if there's any way we can make your choice clearer during the journey. Cheers, and welcome aboard.
Took no time at all and the cover seemed to be considerably more comprehensive than the other insurers I looked at for my bike.
Happy customer :)
Keith
Bikmo
8 years ago
Great to have you aboard Ryan, and that you're so happy with the cover for your 'pride and joy'. Cheers for taking the time to review, and a warm welcome from team Bikmo.
Data di acquisto: 16/07/2018
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BR
Bikmo Rider
Hereford
8 years ago
Ciò che Bikmo Rider ha detto su Bikmo:
Good response on a Sunday by email well surprised excellent service good communication and sorted my problem out for me thank you
Keith
Bikmo
8 years ago
Thanks for the kind words Bob, we always try to help whenever we can. Cheers for taking the time to review.
I asked them to hold a bike for me for several weeks. They did it without asking for a deposit even if I was offering one. Super-kind and professional. Recommended
Keith
Bikmo
8 years ago
Amazing service from Brompton, and great to have you on cover. A warm welcome from all at team Bikmo.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.