Big Cat Travel Insurance non è più un cliente attivo di Feefo
Visualizzazione di tutte le 620 recensioni
TC
Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su Big Cat Travel Insurance:
Excellent customer service
I have already recommended their service to others provided everything I needed for my trip to Kilimanjaro
0
Condividi
Cliente fidato
7 years ago
You might find your documents in your spam!
Getting the actual process completed online was simple enough. However, all documentation thereafter went straight to my spam box which I automatically delete without looking at the content. After...
Leggi altre
Big Cat Travel Insurance
Big Cat Travel Insurance
7 years ago
Hi there,
Thank you for your feedback.
We're glad you found the online buying process simple and easy.
Depending on the email service provider and their criteria on what is flagged as spam and what is not, sometimes the emails containing your certificate of insurance and policy wording are sent into the spam folder. We've tried to minimise this as much as we can but as the email contains attachments, some email service providers will just send it straight into spam.
Sorry for any inconvenience caused. We're pleased this issue was resolved quickly and effectively.
Kind Regards
Big Cat Travel Insurance
0
Condividi
TC
Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su Big Cat Travel Insurance:
Good service on the chat system to clarify if I could be covered
1
Condividi
TC
Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su Big Cat Travel Insurance:
I got through to a real person straight away and he was very helpful compared to other insurance companies I talked to.
0
Condividi
TC
Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su Big Cat Travel Insurance:
The best!
The best already abroad option for Brits! Cheaper and more coverage competitors
0
Condividi
Cliente fidato
7 years ago
Easy.
Everything was really easy - Completing the quote form, understanding the quotes and modifying them and then buying the insurance. The paperwork came through the next day. I found them a lot cheaper...
Leggi altre
0
Condividi
Cliente fidato
7 years ago
Perfect
Perfect, easy to use site, great cover for trekking over 48000, reassuring to know everything is taken care of - good price too
0
Condividi
Cliente fidato
7 years ago
Polite , professional, helpful and informative.
1
Condividi
TC
Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su Big Cat Travel Insurance:
Will use this company again.
Very helpful and easy process very nice staff easy to talk to and explained details well
0
Condividi
TC
Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su Big Cat Travel Insurance:
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
