Hi Catherine, thank you for your feedback. As a business, we take the health and safety or our customers and crew extremley seriously. All of our crew are temprature checked each morning and equipped with PPE. We also provide information to customer in advance of each removals on how to make the removal as covid secure as possible and ensure that the crew follow this procedure on each occassion. We will investigate with the crew involved. We hope that you have now settled into your new property and are delighted to hear your positive feedback with regards to the removal itself. Best Wishes, Better Removals and Storage.
