I thought the property was expensive compared to other 3 bedroom cottages in other brochures. Kitchens were offered with washing machine and or dishwasher this property had neither. We plan to return but will research the cottages more carefully next time. The third bedroom was reached by a separate staircase which I do not believe was mentioned in the write up.
Best of Suffolk
Best of Suffolk
11 years ago
Thank you for your feedback. We have checked the website and believe that the description of facilities is accurate, however we will now make it clearer that a dishwasher is not provided. We hope we can welcome you back.
Best of Suffolk Customer Services
Friendly and professional staff who helped on the 2 visits we had at Knottebu when we encountered problems with the TV/DVD/Sky system and heating on the 2nd visit and the lack of heating for 1.5 days
Very good - I've booked the same cottage with em 6 times & always been very pleased in terms of cleanliness, up keep & general maintenance as well as ease of booking.
Really good company to deal with. The online brochure is good and I do remember calling with a query (just can't remember what the query was!), but I recall that the issue was dealt with...
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Cliente fidato
11 years ago
Data di acquisto: 25/07/2013
Website very easy to navigate and most of the properties are good quality.
This was my first booking. The web site was clear and gave good information which corresponded exactly to the property - except that it was probably better than I expected from the description! The...
Thank you for your feedback – we are sorry to hear that the property was not up to our usual high standards. If you had contacted us during your stay we would have immediately ensured the issues were resolved.
Best of Suffolk Customer Services
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Cliente fidato
11 years ago
Data di acquisto: 06/10/2013
Efficient organisation with good quality accommodation
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
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Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
