It is lovely to have such positive feedback about our service, we really do try to give our personal touch to all clients, but it is especially nice to see clients come back again and again, such as yourselves.
Lorna
Everything dealt with promptly. Missed the more personal service of past years with the introduction of new partner company in France.
Belle France
Belle France
11 years ago
It is always a pleasure to book for you and we hope that we see you again this year, our agent for this holiday is very thorough and we have been working with him for a long time. We are however sorry if you felt that it did not have the same personal touch, and we take on board your comments regarding the level of toughness and the rail journey at the end.
Lorna
Recensioni del prodotto
Data di acquisto: 07/03/2014
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Cliente fidato
11 years ago
There was a mix up over train departure stations in Paris otherwise good.
As always the staff at Belle France are very helpful. I hope that the walking details, notes etc that I provided proved helpful. A lot of time and trouble was taken ensuring that the walking details...
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Belle France
Belle France
11 years ago
We are glad that you liked the hotel locations, this walk is really all about the châteaux visits and the charming towns. You did an excellent job of updating the walking notes for us and we are glad to have you on our team. They are now of course comprehensive and accurate for future clients. Thank you once again.
Lorna
Local agent was 1st class, helpful in every way and made the holiday one to recommend and be repeated.
Belle France
Belle France
11 years ago
Yes we very much agree, our English rep in this region is wonderful and we are lucky to have him on our team. We are glad you liked the mix of hotels, walks and good hearty food. Look forward to booking for you again in 2015.
Lorna
This company offer a really personalised service. I wanted to take my dog with us on a walking holiday and they checked all the hotels to ensure that they were all dog friendly (they were). We didn't...
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Belle France
Belle France
11 years ago
Thank you for your fantastic feedback, we remember booking this holiday for you and your dog and really loved the blog that your clever little canine friend wrote for us, so much so that we put it on our website! Hope to book for you again soon
Lorna
I quite agree that one hotel is a little dated and this stands out against the very high quality of all of the others, unfortunately there is not an alternative which fits within the walking route distances. With this in mind we reduced the stay here to one night only and have upgraded the room and added a bottle of wine with the upgraded menu. To recompense for this we also increased the last hotel to two nights in a 4 star luxury spa hotel with a gourmet restaurant.
We are so glad that you like our friendly personal service and have booked more than once. We hope that we can book for you again in 2016.
Lorna
The organisation was excellent. We enjoyed every place we stayed, for different reasons. Our luggage was always where it was supposed to be.. The maps and routes marked were great. In some cases the...
Belle France is the award winning specialist in walking and cycling holidays in France. With over 30 years in the industry, we create bespoke holidays in some of the country's most scenic locations, offering customers unique and unforgettable experiences.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Belle France is the award winning specialist in walking and cycling holidays in France. With over 30 years in the industry, we create bespoke holidays in some of the country's most scenic locations, offering customers unique and unforgettable experiences.
