Paid for everything in November was happy that It was at the start of January, hadn’t heard anything and at the end of January I went down, wasn’t contacted to say it’s been delayed and wouldn’t be...
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Paula
Dreams
4 years ago
Good morning,
Thank you for your feedback. I do apologise regarding the delay on your order arriving in. Due to the ongoing supplier issues we are trying our upmost best to get all products in on time. I can see that you had been dealing with Stephen and he had offered you some compensation on wait on your order arriving in. We can also have a look into seeing if there is another bedframe you would be interested in.
Regards
Yasmin
MR
Mr Aaron Rooney
4 years ago
No Stephen was the 1 who tried to resolve the issue, there was no bed frame at all available so maybe if dreams where honest instead of giving false information on dates etc maybe they wouldn’t get bad reviews, I was told a date and had no bed after that date, I was offered £150 and then told the bad news is it’s delayed to the middle of March, I had to pay £600 for a chiropractor because of the way I was sleeping so the £150 and another month delay wasn’t ideal
Recensioni del prodotto
Paula
Dreams
4 years ago
Good morning,
Thank you for your feedback. I do apologise regarding the delay on your order arriving in. Due to the ongoing supplier issues we are trying our upmost best to get all products in on time. I can see that you had been dealing with Stephen and he had offered you some compensation on wait on your order arriving in. We can also have a look into seeing if there is an other bedframe you would be interested in.
Regards
Yasmin
Excellent customer service very knowledgeable and helpful salesman Delighted that I was able to buy a bedframe at very reasonable price and have it delivered within 4 days!
Great service all round. Went in to the Craigavon branch and dealt with a guy called Kyle. He was great and paid attention to the little details we had mentioned. Great service from him! Delighted...
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Recensioni del prodotto
Data di acquisto: 28/12/2021
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Cliente fidato
Verificato da Feefo
4 years ago
Great value, service and very quick delivery. And everyone I dealt with was very pleasant. Will buy from again.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
