Going back-and-forth for an order that failed to be delivered was quite frustrating. When the refund finally did arrive, I found out from checking my bank - not from being told by Bakerdays.
Recensioni del prodotto
Marielle
bakerdays
8 months ago
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have been.
This is certainly not the level of service or communication we aim to provide. We would really appreciate the opportunity to look into this further and make things right for you.
Please could you contact our team directly at sales@bakerdays.com
with your order details so we can assist you personally?
We look forward to hearing from you and resolving this for you as quickly as possible.
Data di acquisto: 22/01/2026
0
Condividi
Cliente fidato
Verificato da Feefo
8 months ago
Excellent
Recensioni del prodotto
Casey
bakerdays
8 months ago
Thanks for the great review — it means a lot to us! Until your next one 💛
We’re really sorry to hear this and understand how disappointing it must have been, especially for such an important 90th birthday. That’s certainly not the experience we want for our customers, particularly when a timed delivery has been paid for. Please contact us at sales@bakerdays.com so we can look into what happened and do our best to make this right for you.
Excellent! Friendly, fast, efficient. They made it very easy to order with them. They also respond by phone when prompted which is very impressive these days. Great Customer Service.
Recensioni del prodotto
Casey
bakerdays
8 months ago
Thank you so much for this fantastic review! We’re delighted you loved the Lovely Lemon Drizzle cake and found the ordering process easy. It’s also great to hear our customer service team could help when you needed them — your kind words really mean a lot to us 😊 Until your next one!
Thanks for taking the time to leave such great feedback! We’re so pleased to hear you loved the lemon drizzle sponge and balanced icing. Can’t wait to welcome you back again 😊
Data di acquisto: 12/01/2026
0
Condividi
MB
mark blundell
Verificato da Feefo
9 months ago
Ciò che mark blundell ha detto su bakerdays:
the service was very good.
Recensioni del prodotto
Casey
bakerdays
8 months ago
Thank you for your feedback — we’re glad to hear the service was very good and that you liked the appearance of the cake.
We’re sorry the flavour wasn’t quite what you were expecting, and we understand how disappointing that can be. Please do get in touch with us at sales@bakerdays.com so we can look into this and do our best to make it right for you.
Thanks for taking the time to leave this review! We’re pleased to hear everything was easy to arrange and that the recipient was happy with their gift. Thanks again for choosing us 💛
Thank you for the amazing 10/10 review! We’re so pleased to hear you had an excellent experience. Your support really means a lot to us — thank you for choosing bakerdays 💛
Until your next one! 🎂
Data di acquisto: 03/12/2025
1
Condividi
TW
Trevor Munton-Willis
Verificato da Feefo
GBR
9 months ago
Ciò che Trevor Munton-Willis ha detto su bakerdays:
Thank you for your lovely review! We’re delighted to hear the cake arrived perfectly intact and tasted superb. Your kind words mean a lot to our team — thank you for choosing bakerdays 💛
Until your next one! 🎂
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.