Hi Joan,
Thank you for taking the time to leave a review! We’re really glad to hear your order arrived within the expected timeframe.
Best wishes,
The bakerdays Team 🎂
When you telephone their agents are always busy. When you leave a message for them to ring you back, they don't bother
Casey
bakerdays
1 year ago
Hi Peter,
Thank you for your feedback, and we're really sorry to hear about the difficulty you had reaching us. That’s not the experience we want for our customers, and we sincerely apologise for the inconvenience caused.
A member of our team will be in touch with you within the next 24 hours to follow up and assist you directly. In the meantime, we’d really appreciate hearing more about your experience so we can work to improve.
Best regards,
The bakerdays Team
Hi Louise,
Thanks so much for your lovely review! 🎂
We’re so glad to hear your cake arrived on time and that you enjoyed both the taste and the fun theme — that’s exactly what we aim for! Please let us know when will be your next order so we can give you discounts. ;)
Looking forward to baking for you again soon.
Best wishes,
The bakerdays Team
Recensioni del prodotto
Data di acquisto: 03/05/2025
0
Condividi
EF
Elizabeth Fowler
Verificato da Feefo
1 year ago
Ciò che Elizabeth Fowler ha detto su bakerdays:
The service was very good, I received it on the day it said it was to arrive. My friend thought it was lovely, and tasted very nice. I would buy here again.
Casey
bakerdays
1 year ago
Hi Elizabeth,
Thank you so much for the kind words! We’re so happy to hear that everything arrived on time and that your friend enjoyed the cake — that means a lot to us.
We’d love to bake for you again soon!
Best wishes,
The bakerdays Team 🎂
Hi Anna Marie,
Thank you for your feedback. We're very sorry to hear that resolving the issue was more difficult than it should have been. That’s not the experience we aim to provide, and we truly appreciate you bringing it to our attention.
Your comments have been noted and will help us improve our service moving forward. A member of our team will reach out to you within 24-48 hours.
Best regards,
The bakerdays Team
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.