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Recensioni di AXA Global Healthcare

Visualizzazione di tutte le 948 recensioni

Roseann McKeegan

Verificato da Feefo

USA

11 months ago

Ciò che Roseann McKeegan ha detto su AXA Global Healthcare:

Great experience🤗

Niccolo walked me through step by step,always with the answer to any and all of my questions. Professional and kind. As a senior with pre-existing conditions I am very happy with both customer...

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Chris

AXA Global Healthcare

11 months ago

Thank you for the kind feedback, we'll be sure to pass it on. Chris

Roseann McKeegan

11 months ago

❤️

Cliente fidato

Verificato da Feefo

11 months ago

Happy I found AXA

Full on good service over the phone and very kind to respond on email about questions. You will always be put through the AXA assistance that help you with your coverage, that way you have a...

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Chris

AXA Global Healthcare

11 months ago

Thank you for taking the time to give us your kind feedback, the team really appreciates. Chris

Cliente fidato

Verificato da Feefo

11 months ago

Very Good

My sales agent was terrific. He worked hard and was very responsive and communicative. This was paramount for us. It took a little longer for AXA to send us the confirmation and we are still...

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Chris

AXA Global Healthcare

11 months ago

We really appreciate your feedback. We're always looking to improve the service we offer, so please rest assured that your constructive feedback here will be listened to.

Cliente fidato

Verificato da Feefo

11 months ago

stuning

outstanding

Cliente fidato

Verificato da Feefo

11 months ago

Patient and supportive sales agent even after referral to colleague

As I was in a stressful situation where I needed a proof of insurance in time for my appointment to renew my residence permit, I expressed my urgency to Leon Davidson, who clearly understood where I...

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Chris

AXA Global Healthcare

11 months ago

Thank you for taking the time to leave a review with us, and I'm glad he was able to help you! I've passed your kind feedback onto Leon. Thanks Chris Customer Insight Manager

Cliente fidato

Verificato da Feefo

11 months ago

disappointed with the service

I am quite disappointed with the service. I was supposed to receive a call back from your customer service on September 30, but to this day no one has contacted me. I had to call myself today, only...

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Chris

AXA Global Healthcare

11 months ago

Thank you for taking the time to leave us your feedback. I have spoken to our customer service and sales teams regarding this situation, and they have opened a case to look into it. A member of our complaints team will be in contact with you to discuss the service you have received and see if there's anything we can do to help. Thank you Chris

Rochelle Nyquist

Verificato da Feefo

FRA

12 months ago

Ciò che Rochelle Nyquist ha detto su AXA Global Healthcare:

Still in progress

The representative was polite. The process was complicated. It is not completed yet. I sent an email to the rep asking if I should get my local axa person to help me finish the process and pay. I...

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Chris

AXA Global Healthcare

11 months ago

Hi Rochelle I'm sorry our customer service hasn't up to our usual standard. I have passed this on to our sales manager and asked them to follow up with you as soon as possible. Thank you Chris

Cliente fidato

Verificato da Feefo

12 months ago

Detailed and Thorough Representatives. Thank you

Guilliaume talked me through the entire process in an detailed and knowledgeable way. Really good service and answered all my questions.

Noble Goto

Verificato da Feefo

ZWE

1 year ago

Ciò che Noble Goto ha detto su AXA Global Healthcare:

I got the best service from AXA, i would recommend it to a friend.

The service was great, the person serving me Niccolo, showed agency replying emails, calling and gave the best advice as well.

Anesu Tanaka Tachiona-Gw

Verificato da Feefo

1 year ago

Ciò che Anesu Tanaka Tachiona-Gw ha detto su AXA Global Healthcare:

It was good, i was a bit skeptical but the person was reassuring

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