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Recensioni di AXA Global Healthcare

Visualizzazione di tutte le 949 recensioni

Cliente fidato

Verificato da Feefo

6 years ago

Great experience

The customer service operator (I think her name was Stacy) was absolutely brilliant! She took the time to clearly explain everything and tell me anything I should be aware of. She was really friendly...

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Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for a positive review - we're pleased you think Stacey is as great as we do. If you have any questions for us at all, please call on +441892 503856 and we'll be happy to help. Best wishes, Sam

Cliente fidato

Verificato da Feefo

6 years ago

Thanks for getting this in place so quickly/easily.

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for leaving your positive comments, we'rep leased to read you're happy with our service. Kind regards, Sam

Cliente fidato

Verificato da Feefo

6 years ago

Slow service

The service and response time is very slow. When the representative got in touch with me after I had already asked a quote online, he went through the quotation process all over again instead of...

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Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for taking the time to give us your feedback. We're sorry that we didn't get in touch with you as quickly as you'd expected. Some of our team were unexpectedly unavailable during the time you were requesting a quote. We always want to make sure that the products our customers choose fully meet their needs, and often find that customers want us to explore different options with them, after their initial online quote. Again, we're sorry if our service didn't meet your expectation on this occasion. Kind regards, Sam

Irene Facchin

Verificato da Feefo

6 years ago

Ciò che Irene Facchin ha detto su AXA Global Healthcare:

Friendly, prompt response, exaustive. Let's see if the product I purchased worth its price!

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for leaving great feedback on your experience with us. Please let us know if you have any questions by calling +441892 503856 and we'll be happy to help. Kind regards, Sam

Omer Goldenberg

Verificato da Feefo

6 years ago

Ciò che Omer Goldenberg ha detto su AXA Global Healthcare:

Amazing Morgane 😀

Morgane was fabulous and gave the best service!

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for taking the time to tell us about your experience with Morgane, we're really pleased she was able to help you so well. Please call us on +441892 503856if you have any questions about your new plan. Kind regards, Sam

Cliente fidato

Verificato da Feefo

6 years ago

Positive experience

Knowledgeable assistance provided, prompt return of calls.

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for your comments, we're pleased to read about your recent experience with us. Kind regards, Sam

Cliente fidato

Verificato da Feefo

6 years ago

Knowledgeable and reassuring customer service

Really loved my experience with Stacey, she was very knowledgeable and patient with my questions. Unlike representatives from other companies, she was calm and collected and never seemed to be...

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Sam Liddicoat

AXA Global Healthcare

6 years ago

We're really pleased to see you think Stacey is as great as we do. Thank you for taking the time to leave such lovely comments about your experience with us. If you have any questions at all please call on +441892 503856. Best wishes, Sam

Cliente fidato

Verificato da Feefo

6 years ago

Great service and professionalism

Amanda was very professional, responsive and friendly. She made the process very straightforward and simple. I am very satisfied with her service.

Sam Liddicoat

AXA Global Healthcare

6 years ago

We're pleased that Amanda was able to help you and thank you for taking the time to comment on the great experience you recently had with us. If you have any questions about your new plan, please call on +441892 503856 and we'll be happy to help. Kind regards, Sam

Cliente fidato

Verificato da Feefo

6 years ago

Patience and constant follow-up.

Sam Liddicoat

AXA Global Healthcare

6 years ago

Thank you for your comments and for taking the time to give a positive review. Kind regards, Sam

Cliente fidato

Verificato da Feefo

6 years ago

I suggested times to call in an email to one of your sales staff. In her reply she failed to mention that she would be out of the office during those times. Later attempting to pay my initial...

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Sam Liddicoat

AXA Global Healthcare

6 years ago

We appreciate the time you've taken to share your feedback with us. We're sorry that on more than one occasion we weren't in contact with you when we said we would be. We experienced a slight disruption to our usually very high standards of service on March 16th while we introduced new ways of working due to the current pandemic. We've discussed your feedback with our team so that we can learn from this in the future. Kind regards, Sam

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