Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di AXA Insurance

Visualizzazione di tutte le 298,782 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Insurance with professionals that listen to.

I have always been able to call up and speak to professional people. This year my car insurance has gone down so even better. I have also got my house insurance with yourselves so saving some money 😄

Jasmin

AXA Insurance

1 year ago

Hi there, It's great to hear you're happy with our service! We're really glad you've renewed with us so please don't hesitate to get in touch if there's anything we can help with. Best wishes Jasmin AXA Customer Service Team

Peter Delves

Verificato da Feefo

1 year ago

Ciò che Peter Delves ha detto su AXA Insurance:

Very efficient

Jasmin

AXA Insurance

1 year ago

Hi Peter, It's great to hear you're happy with your new policy! We're really glad you've picked us so please don't hesitate to get in touch if there's anything we can help with - our contact details are on your policy schedule. Best wishes Jasmin AXA Customer Service Team

JOHN WILKINSON

Verificato da Feefo

1 year ago

Ciò che JOHN WILKINSON ha detto su AXA Insurance:

very good, efficient and straight forward

Jasmin

AXA Insurance

1 year ago

Hi John, It's great to hear you're happy with all things AXA! We're really glad you've renewed with us so please don't hesitate to get in touch if there's anything we can help with. Best wishes Jasmin AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Good processes

Good value

Gary

AXA Insurance

1 year ago

Thanks for taking the time to get in touch. It's great to see you've renewed your policy with us again. Take care, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

On-line difficulties

Because I find most online transactions very difficult and time consuming I find myself unable to provide a fair review. I can only say that once my problem with passwords sorted, things went better...

Leggi altre

Jasmin

AXA Insurance

1 year ago

Hi there, thanks for taking the time to leave us a review It's great to hear you're happy with your policy so far. Although you can manage most things online we are hear if you need us - you'll find our contact details on your Policy Schedule. Take care Jasmin AXA Customer Service Team

Patrick Butler

Verificato da Feefo

East Sussex

1 year ago

Ciò che Patrick Butler ha detto su AXA Insurance:

Brilliant

Great service

Gary

AXA Insurance

1 year ago

Hi Patrick, It's great to see you've insured your car with us this time around. Have a lovely day, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

5 star customer service

Excellent customer service staff are very helpful and knowledgeable. Well done guys 5 stars.

Gary

AXA Insurance

1 year ago

Thanks for your wonderful comments! I'm so pleased to see you've received excellent customer service from us, I know how hard our teams work to offer that level of service. Take care, Gary AXA Customer Service Team

Satisfied Bournville customer

Verificato da Feefo

Birmingham

1 year ago

Ciò che Satisfied Bournville customer ha detto su AXA Insurance:

Satisfied. Customer

A a seem very efficient and helpful. The annual renewal was only marginally more than the previous year.

Gary

AXA Insurance

1 year ago

Hello Sally, Thanks for renewing your policy with us again. Have a lovely day, Gary AXA Customer Service Team

DAVID LOWTH

Verificato da Feefo

Boston Lincolnshire

1 year ago

Ciò che DAVID LOWTH ha detto su AXA Insurance:

Axa was there when needed

I have been with AXA for several years and unfortunately needed to make a claim once they paid for the repairs which was done excellent and the claim was straight forward no hassle I was very...

Leggi altre

Gary

AXA Insurance

1 year ago

Hi David, Thanks for renewing your policy with us again. It's great to see you had such good service from us when you needed it recently. Take care, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Excellent

Excellent. Second year I’ve stayed with AXA, always friendly and helpful if need information and my payment has decreased this year for the same cover always a bounce.

Gary

AXA Insurance

1 year ago

Thanks for renewing your policy with us again, we really do appreciate it. Have a lovely day, Gary AXA Customer Service Team

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

AXA Insurance Recensioni

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?