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AXA Insurance Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 298,783 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

good service

very good but very expensive

Jasmin

AXA Insurance

1 year ago

Hi there, thanks for taking the time to leave us a review, We're really glad you're happy with our service! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule. Best wishes Jasmin AXA Customer Service Team

Scott Russell

Verificato da Feefo

Irvine

1 year ago

Ciò che Scott Russell ha detto su AXA Insurance:

Car insurance

Ease of use and flawless renewal

Jasmin

AXA Insurance

1 year ago

Hi Scott, thanks for taking the time to leave us a review. We're really glad you're happy with our renewal and that you've stayed with us for another year! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule. Best wishes Jasmin AXA Customer Service Team

COLLEEN STOPPS

Verificato da Feefo

High Wycombe

1 year ago

Ciò che COLLEEN STOPPS ha detto su AXA Insurance:

Very helpful staff when I phoned up.

Jasmin

AXA Insurance

1 year ago

Hi Colleen, thanks for taking the time to leave us a review. We're really glad you're happy with our service and that you've stayed with us for another year! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule. Best wishes Jasmin AXA Customer Service Team

James Dunn

Verificato da Feefo

Manchester

1 year ago

Ciò che James Dunn ha detto su AXA Insurance:

AXA Insurance

With travel insurance we couldn’t fault them, with our current home insurance their price was very competitive for another year. Happily we have not had cause to put the policy to any test. Would we...

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Jasmin

AXA Insurance

1 year ago

Hi James, thanks for taking the time to leave us a review. We're really glad you're happy with your policies! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule. Best wishes Jasmin AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Very reliable. Thank you

Gary

AXA Insurance

1 year ago

Thanks for renewing your policy with us again. It's great to see you find us very reliable. Have a lovely day, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Excellant

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you find everything excellent! Thank you for renewing your car insurance with us for a 3rd year - we really appreciate your custom. Best wishes Paula AXA Customer Service Team

Sandra Churchill

Verificato da Feefo

Abergavenny

1 year ago

Ciò che Sandra Churchill ha detto su AXA Insurance:

Very good

Gary

AXA Insurance

1 year ago

Thanks for renewing your policy again Sandra! We really do appreciate your custom over the time you've been insured with us. Have a lovely day, Gary AXA Customer Service Team

Paula

AXA Insurance

1 year ago

Hi Sandra. Thanks so much for taking the time to leave a review of your experience. It's great to hear you're happy with everything. Thank you for renewing your home insurance with us and for your unwavering loyalty and custom over the past 12 years, we really, truly appreciate it! I hope you spend many more happy years with us. Best wishes Paula AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Very Happy

Very happy with the cover that they give better than most of the other insurers. You pay for what you need which is reasonable. They are a very reputable company

Gary

AXA Insurance

1 year ago

Thanks for renewing your policy with us again. We really do appreciate your custom. Have a lovely day, Gary AXA Customer Service Team

Giuseppe Cusano

Verificato da Feefo

Bedford

1 year ago

Ciò che Giuseppe Cusano ha detto su AXA Insurance:

Poor and wrong policies

It’s poor. When you are involved in an incident where there is no third party liability (tree falling on your car) and you lose all you no claims discount and get higher premiums for something that...

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Gary

AXA Insurance

1 year ago

Hello Giuseppe. Thanks for renewing your policy with us again. I'm sorry to see you were unclear on how a claim is listed and how it can affect your policy. If we're able to recover all costs from another insurer the claim will usually be settled as non-fault. If we're unable to recover those costs then your policy pays for the work to repair your car. That can affect your No Claims Discount level but it's great to see you chose the additional No Claims Discount Protection which means that your level on No Claims Discount will remain the same if you have one fault claim in a policy year or two fault claims in three consecutive policy years. I hope you have a lovely day, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Excellent service

Excellent

Gary

AXA Insurance

1 year ago

Thanks for your lovely feedback. I'm pleased to see you had excellent service recently. Have a lovely day. Gary AXA Customer Service Team

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