Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di AXA Insurance

Visualizzazione di tutte le 298,782 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Been with them for years excellent service

Gary

AXA Insurance

1 year ago

Thanks for renewing with us again. We really do appreciate your custom. Best wishes, Gary AXA Customer Service Team

Rosemary Messent

Verificato da Feefo

Nr171dg

1 year ago

Ciò che Rosemary Messent ha detto su AXA Insurance:

Good services

Good

Gary

AXA Insurance

1 year ago

Hi Rosemary, Thanks for renewing your policy, we really do appreciate it. Have a lovely day, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Would recommend

Competitive, easy to communicate with. Good customer service. Access to account easy.

Gary

AXA Insurance

1 year ago

Thanks for your comments. It's great to see you've renewed your policy with us. Take care, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Very good

Gary

AXA Insurance

1 year ago

Hi and thanks for renewing your policy with us. Take care, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Get it right first time if you value your clients

The operative I spoke to was very helpful but “WHY” do you not give existing customers your best renewal price in the first instance and stop all this having to phone to screw it down

Gary

AXA Insurance

1 year ago

Hello and thanks for getting in touch. I can see that you've spoken to us about this and we do send the very best premium we can when your renewal is generated using the information we hold. If you call us and we can see something needs to be updated we'll do that for you and it's great to see we were able to offer a reduction in your overall premium. Have a lovely day, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Car insurance

Clear

Gary

AXA Insurance

1 year ago

Welcome to AXA. It's great to see you found your policy was clear and understandable. Have a lovely day, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Great service

Always excellent

Gary

AXA Insurance

1 year ago

Thanks for your comments. It's good to see you've renewed your policy with us. Take care, Gary AXA Customer Service Team

WILLIAM GILES

Verificato da Feefo

Wallsend

1 year ago

Ciò che WILLIAM GILES ha detto su AXA Insurance:

Quick and easy renewal.

Very easy to understand and simple to renew my insurance.

Gary

AXA Insurance

1 year ago

Hi William, Thanks for your comments. It's great to see you've renewed your policy with us. Take care, Gary AXA Customer Service Team

Andrew John Wood

Verificato da Feefo

Bromborough

1 year ago

Ciò che Andrew John Wood ha detto su AXA Insurance:

Easy to deal with a claim

Unfortunately I had an accident and ended up making a claim. The process was quite straight forward and the car was fixed was fixed in a few weeks. More than happy with the process.

Gary

AXA Insurance

1 year ago

Hello Andrew, Thanks for renewing your policy with us. I'm pleased to see you had such good service when you made a claim recently. Best wishes, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

I had difficulty completing payment for a new motor policy online. Put through to a lady called Rachel who sorted it out by taking payment over the phone - first class service.

Gary

AXA Insurance

1 year ago

Thanks for your lovely comments. It's lovely to read that we were able to offer you such good service. Take care, Gary AXA Customer Service Team

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