Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di AXA Insurance

Visualizzazione di tutte le 298,782 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

polite, professional, helpful service with reasonable price for my cover

Always polite , professional & helpful when i call. Forward documents as agreed.

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's lovely to hear how impressed you are with our service and that our telephone agents have always been polite & professional. Thank you for renewing your home insurance with us for another year. I can see you've been with AXA since 2016, so we really appreciate your loyalty and custom. Best wishes Paula AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

House Insurance renewed efficiently.

Only had to speak with someone about my insurance renewal. They were very helpful and answered my query in a friendly and professional manner

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you were happy with the renewal process and find our phone service very helpful. Thank you for renewing your home insurance with us for another year - we really appreciate your custom. Best wishes Paula AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Good price for a very comprehensive insurance. Timely reminder and simple payment.

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. I'm glad to hear you were happy with the renewal process and communication and you're also happy with the price. Thank you for renewing your home insurance with us for another year, we really appreciate your custom, Best wishes Paula AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

understandable, quick & easy to do

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. I'm glad to hear you were happy with the renewal process and communication. Thank you for renewing your home insurance with us for a 4th year. We really appreciate your loyalty and custom. Best wishes Paula AXA Customer Service Team

David Williams

Verificato da Feefo

Cornwall

1 year ago

Ciò che David Williams ha detto su AXA Insurance:

Friendly

Friendly service and helpful

Paula

AXA Insurance

1 year ago

Hi David. Thanks for taking the time to leave a review of your experience. It's great to hear you're happy with our service and find us friendly and helpful. Thank you for renewing your car insurance with us for another year. I can see you've been with us since 2019, so we really appreciate your loyalty & custom. Best wishes Paula AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Efficient renewal

Easy to renew car insurance on line, competitive quote, and no problems with the automatic renewal

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you found the renewal process was easy and you were happy with the price. Thank you for renewing your car insurance with us for another year. I can see you've been with AXA since 2012, so we really appreciate your loyalty and custom. Best wishes Paula AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Simple

Very competitive pricing and no hassles contacting pleasure to deal with

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. I'm glad to hear you were happy with the renewal process and found the price to be competitive. Thank you for renewing your home insurance with us for a 4th year. We really appreciate your loyalty and custom. Best wishes Paula AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Very happy to continue with AXA for another year.

clear and simple. May have cost a few pounds more than offers available at time of renewal, but decided worth every penny for the peace of mind AXA Insurance provides me with!

Gary

AXA Insurance

1 year ago

Thanks so much for those comments. It's really nice to read them. Take care, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Customer service person was very helpful.

Gary

AXA Insurance

1 year ago

That is good to see, thanks for getting in touch. Have a lovely day, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Look after existing customers

Far too expensive for existing customers…

Jasmin

AXA Insurance

1 year ago

Hi there, I'm sorry to hear you've had a price increase this year and will log your feedback. We do try to offer our best price based on the details we have for you, so if anything has changed over the last year, updating your policy might change your price. You can update your policy online or if you'd like a bit of guidance, you can call our Help Team too. Take care Jasmin AXA Customer Service Team

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