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Valutato
Eccellente
Servizio
4.6
/5

5

4

3

2

1

5,593

1,573

217

130

209

7,722

valutazioni nell'ultimo anno

Visualizzazione di tutte le 298,771 recensioni
MC
MICHEAL CURTIS
Fareham
4 months ago
Data di acquisto: 13/11/2023
Ciò che MICHEAL CURTIS ha detto su AXA Insurance:
Good service, but need to better advertise phone nimber
I had a specific insurance requirement and Axa were extremely helpful. But it was a challenge to actually find an appropriate phone number rather than having to deal with AI or FAQs.
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Adam
AXA Insurance
4 months ago
Hi there, Micheal. Thank you for taking the time to leave us your on your experience. It's great to hear that you received helpful service when contacting us but I'm sorry to hear that it was a challenge to find a contact number. Another option to find contact numbers for us are on your policy schedule document which can be found in the documents section of your online account. Best wishes, Adam, AXA Customer Service Team.
Cliente fidato
4 months ago
Data di acquisto: 26/02/2025
l paid for my car move house now l had to pay another £110 discussing l live in a lovely village
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Gary
AXA Insurance
4 months ago
Hello and thanks for taking the time to get in touch. Sorry to see you've seen an increase when you've moved house. We do take into account a lot of information and it may be that there is a higher risk of a claim being made and the average cost could be higher at the new area. We'll do all we can to offer you a competitive quote when your renewal is due. Take care Gary AXA Customer Service Team
CH
Christine Hoare
4 months ago
Data di acquisto: 25/03/2025
Ciò che Christine Hoare ha detto su AXA Insurance:
Perfect
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Gary
AXA Insurance
4 months ago
Hello Christine, I'm pleased to see you found your recent renewal was perfect. Have a great day, Gary AXA Customer Service Team
Cliente fidato
4 months ago
Data di acquisto: 25/03/2025
Polite and helpful.
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Gary
AXA Insurance
4 months ago
Hello and thanks for renewing your policy with us again. It's great to see you found us to be polite and helpful when you were in touch. Best wishes, Gary AXA Customer Service Team
Cliente fidato
4 months ago
Data di acquisto: 18/03/2025
The service is fantastic. I have no complaints with that. It only issue I have is other companies were charging me less but this year so I wasn’t well recovering from heart attack had stents put so...

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Gary
AXA Insurance
4 months ago
Hello and thanks for getting in touch. Sorry to see you've been unwell and I hope you're well on the way to a full recovery. I hope we can be more competitive for you next time around. Take care, Gary AXA Customer Service Team
Cliente fidato
4 months ago
Data di acquisto: 25/03/2025
Just be consistent and treat people fairly with regard to inflation etc.
Service good, I prefer a stable rather than wildly fluctuating quote which can occur after initial year. Unjustifiable increases cause me to start shopping around.
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Jasmin
AXA Insurance
4 months ago
Hi there, thanks for taking the time to leave us a review, We're really glad you're happy with your policy renewal. Please don't hesitate to reach out if there's anything else we can help with! Best wishes, Jasmin AXA Customer Service Team
Cliente fidato
4 months ago
Data di acquisto: 16/03/2025
Good.
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Sean
AXA Insurance
4 months ago
Good morning, Thanks for leaving your lovely 5-star review for us here at AXA. It's great to hear you're happy with the service you've received! Enjoy your day 😊 Sean AXA Customer Service Team
Cliente fidato
4 months ago
Data di acquisto: 25/03/2025
As hoped for
Efficient effective - and economic considering the level of cover -
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Kimberley Morgan
AXA Insurance
4 months ago
Hello, Thanks so much for taking the time to leave us such positive feedback! This feedback helps us to improve the products & services that we offer, so we really appreciate your input. Thanks for choosing us this year! Have a good day and please get in touch anytime you need us. Best wishes, Kim AXA Customer Service Team
Cliente fidato
4 months ago
Data di acquisto: 10/11/2024
Good
Very good, I have my 2 cars ensured with AXA,
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Paul
AXA Insurance
4 months ago
Hi there, Thanks for the great feedback. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team
Cliente fidato
4 months ago
Data di acquisto: 25/03/2025
A fair deal.
I was more than satisfied with the service l received and trust that my continued loyalty will be reflected without the need to make sudden unjustified price rises in my policy after a few years.This...

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Paul
AXA Insurance
4 months ago
Hi there, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team
Informazioni su AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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Informazioni su AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.