Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di AXA Insurance

Visualizzazione di tutte le 298,782 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

A phone number to call rather than chat lines. Excellent

Biggest plus for me was the fact you could deal with them over the phone rather than chat lines. Very pleasant, helpful.

Gary

AXA Insurance

1 year ago

Thanks for renewing your policy with us. We'll always have agents available over the phone during our opening hours, I'm pleased you find that useful. Best wishes, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

AXA Car Insurance Renewal

Good price on renewal and it's a pain to move supplier and re-prove NCB - surely this should be automatic and on a central database for ALL insurers? I'd really like a multi-car policy based on me as...

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Gary

AXA Insurance

1 year ago

Thanks for your comments. It's great to see you've renewed with us again and I'm pleased to say we can tick most of your wish list too. Take care, Gary AXA Customer Service Team

michael laker

Verificato da Feefo

Littlehampton

1 year ago

Ciò che michael laker ha detto su AXA Insurance:

Happy customer

Renewal price came down, no increase. Informed of new rate early on.

Gary

AXA Insurance

1 year ago

Hi Michael, Thanks for that 5 star review! We really do appreciate it. Take care, Gary AXA Customer Service Team

Stu

Verificato da Feefo

Norfolk

1 year ago

Ciò che Stu ha detto su AXA Insurance:

Excellent service and easy to update and quick to apply.

I have not had any issues with AXA. I sadly made a claim last year and it was very easy to start the claim under what is a stressful time. Sadly the car was a total loss, but AXA kept me informed...

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Gary

AXA Insurance

1 year ago

Hi Stuart, I'm pleased we were able to help and make that stressful time as easy as possible for you. Take care, Gary AXA Customer Service Team

Josephine Fyfe

Verificato da Feefo

1 year ago

Ciò che Josephine Fyfe ha detto su AXA Insurance:

Not enough details in there insurance car products

Adam

AXA Insurance

1 year ago

Hi there, Josephine. I'm really sorry to hear that you feel there is not enough detail in our car insurance products. You can find details on your cover on your Policy Schedule documents and in your Policy Wording document which can be found in the documents section of your online account. If you do have any questions regarding your cover we're happy to advise on this, you can contact us via a live chat when in your online account, emailing us at axa@axainsurance.com or calling our Help Team on 0330 024 1158. Our opening hours are Mon to Fri 8am to 8pm, Sat 9am to 5pm. Bank Holiday opening times vary. Thank you. Adam C AXA Insurance Customer Service Team.

Zachary Bray

Verificato da Feefo

Robertsbridge

1 year ago

Ciò che Zachary Bray ha detto su AXA Insurance:

Very helpful and a competitive price. I am on my 3rd year with them, and I have never had an issue.

Gary

AXA Insurance

1 year ago

That's great to see Zachary, thanks for your positive comments. Have a great day, Gary AXA Customer Service Team

Andrew Cooper

Verificato da Feefo

Wakefield

1 year ago

Ciò che Andrew Cooper ha detto su AXA Insurance:

Highly recommended

Great experience very helpful

Gary

AXA Insurance

1 year ago

Hi Andrew, It's lovely to read your comments. Take care, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

I recommend to check the website out

The premium price for my home insurance is actually went lower than the previous year and that doesn’t happen anymore so I was very happy with that.

Gary

AXA Insurance

1 year ago

Thanks for renewing your policy. It's good to see that we were able to reduce your premium. Best wishes, Gary AXA Customer Service Team

Cliente fidato

Verificato da Feefo

1 year ago

Good insurance company, hopefully it will be as good if I have to use you

Good communication with you and it's good to hear that your insurance is due in plenty of time to save up!!

Gary

AXA Insurance

1 year ago

Thanks for renewing your policy with us again! Have a super day, Gary AXA Customer Service Team

Alin Mototolea

Verificato da Feefo

Wittlesey

1 year ago

Ciò che Alin Mototolea ha detto su AXA Insurance:

Trustworthy

Gary

AXA Insurance

1 year ago

Hello Alin, Thanks for your comments. I'm pleased to see you find us trustworthy. Take care, Gary AXA Customer Service Team

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