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AXA Insurance - Northern Ireland Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Visualizzazione di tutte le 30,859 recensioni

Trusted Customer

Verificato da Feefo

Bellaghy

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Everything grand althought still haven't received my insurance certificate

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Leanne,

Thanks for leaving feedback, I've checked and a certificate should have gone to you as part of your renewal pack. I have arranged for one to by posted to you today and emailed directly to you.

Kind Regards

Brendan

Cliente fidato

Verificato da Feefo

9 years ago

Unhappy about the price increase.

Not at all happy been with axa many years. Never made a claim and my insurance premium went up a great deal. Got a small discount but am still not happy. I renewed my policy as it was just easier to...

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Cliente fidato

Verificato da Feefo

9 years ago

Only problem with axa is getting emails at 230 in the morning

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Dear Mr & Mrs McKay. Thank you so much for taking the time to talk to me today. I will certainly look at the reason as to why you are receiving e-mails in the early hours of the morning and as promised, I will give you a call back on Tuesday. Many thanks

Trusted Customer

Verificato da Feefo

Northern Ireland

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Horrendous

Constant hassle so will not be using them again after cancelling policy

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Hi Jodie, Thank you very much for leaving your feedback. I am very disappointed to see that you did not have a good experience. I would very much like to talk to you and I have tried to contact you today. I have left you my contact details on your voicemail and would be grateful if you could give me a call .

Trusted Customer

Verificato da Feefo

dungiven

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

axa is superb service

excellent service and communication/would recommend

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi James,

It's great to get such positive feedback, thanks for taking the time to provide feedback.

Kind Regards

Brendan

Trusted Customer

Verificato da Feefo

Co Tyrone

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Disappointed and unfair treatment

Extremely disappointed policy was cancelled as proof of no claims wasn't shown however didn't receive a letter asking me to .. when I told this to the lady she said there was nothing she could go...

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Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Caroline,

I understand that my colleague Richie tried to call you this afternoon to discuss this further, he has left his contact details on your voicemail.

Kind Regards

Brendan

Cliente fidato

Verificato da Feefo

9 years ago

no problems

Trusted Customer

Verificato da Feefo

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Professional Service

Very helpful in sorting out my renewal.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Eileen,

Thank you for taking the time to leave your feedback.

Kind Regards

Brendan

Trusted Customer

Verificato da Feefo

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Nothing to say

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Deirdre,

Your feedback is much appreciated.

Kind Regards

Brendan

Trusted Customer

Verificato da Feefo

Belfast

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Absolutely outstanding :)

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Samuel,

Thanks very much for the positive review, always great to hear from a satisfied customer.

Kind Regards,

Brendan

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