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AXA Insurance - Northern Ireland Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Visualizzazione di tutte le 30,859 recensioni

Cliente fidato

Verificato da Feefo

9 years ago

Good but not perfect

Certificate recieved was incorrect. To get it amended I had to wait 15 mins on telephone hold to get through to staff member. It was then sorted out easily.

Trusted Customer

Verificato da Feefo

Portadown

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Competitive and local

Excellent local insurance brokers, easy to access and deal with and I enjoy the online aspect. I have had no problems and continue to use AXA each year as they are always very competitive.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Stephen,

Thanks for your on-going loyalty and such positive feedback.

Kind Regards

Brendan

Cliente fidato

Verificato da Feefo

9 years ago

Costs are a joke!

Price, I have always paid comprehensive insurance but that no longer means one payment covering everything there is almost another £100 of 'add-on's', I have no claims, no penelty points but my...

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Trusted Customer

Verificato da Feefo

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Average service by AXA Direct Northern Ireland

You keep putting insurance up and cars are getting older every year.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Margaret,

Thanks for taking the time to provide feedback.

At AXA Direct we do endeavour to keep our prices competitive however all insurance prices have increased this year due to many external factors including repair costs and personal injury claims.

Thank you for your on-going loyalty and for placing your business with us.

Kind Regards

Brendan

Trusted Customer

Verificato da Feefo

Antrim

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Haven't received my policy certificate in original yet.

Good service however I think that automatically renewal should proceed without having to directly renew when a person agrees for the premium.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Andreia,

Thank you for taking the time to give feedback. I apologise for the delay in your documentation.

I have issued your certificate to you today and it is available to you on your MyAXA portal.

Kind Regards

Brendan

Cliente fidato

Verificato da Feefo

9 years ago

great value and service

Amazing value for money and really helpful staff made the entire experience quick and easy. Hassle free and professional service

Trusted Customer

Verificato da Feefo

Downpatrick

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Axa all the way

Great staff, and friendly service and price was right

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Gearoid,

Thanks for leaving such positive feedback - thanks for your loyalty to AXA Direct.

Kind Regards

Brendan

Trusted Customer

Verificato da Feefo

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Northern Ireland:

Very easy & cheaper than my previous insurance

Very easy process & then able to take required documents into local branch who actually saved me more money

Cliente fidato

Verificato da Feefo

9 years ago

I was dealt with promptly and any questions i asked these were answered to ...

I was dealt with promptly and any questions i asked these were answered to my satisfaction.

Cliente fidato

Verificato da Feefo

9 years ago

Good price , efficent and swift transaction

The staff were very helpful, the process of renewing my car insurance was easy and quick

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