It's top notch, insured my Aunts house as well as my own, there was a leak in my aunts bathroom into her kitchen made a phone call and within 2hrs a young man was at the house sorting out the leak....
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Cliente fidato
Verificato da Feefo
1 month ago
Perfect
I have been with AXA for many years ,
I have never had a problem.
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Cliente fidato
Verificato da Feefo
1 month ago
New customer
Efficient and effective
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Cliente fidato
Verificato da Feefo
1 month ago
Went ok, cant really add any more
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BL
Brian Lagan
Verificato da Feefo
GBR
1 month ago
Ciò che Brian Lagan ha detto su AXA Insurance - Northern Ireland:
Car insurance
Service was 100% car insurance was cheaper .Will be using again again
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TM
Thomas Martin
Verificato da Feefo
GBR
1 month ago
Ciò che Thomas Martin ha detto su AXA Insurance - Northern Ireland:
N I house insurance
We extremely pleased with Axa. As we already have car insurance with them we got 10% off home insurance. Really recommend
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Cliente fidato
Verificato da Feefo
1 month ago
Take a policy out at your own peril - stress warning.
Horrific experience so far, took out a policy and realised I’d ticked a wrong box - called their customer service immediately to cancel, was sent on a wild goose chase to email an admin team to...
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Sinead
AXA Insurance - Northern Ireland
1 month ago
Good Afternoon
Thank you for sharing your detailed feedback. We sincerely apologise for the frustration and inconvenience you've experienced throughout this process. Your experience does not reflect the standard of service we aim to provide. We understand how important it is for our customers to feel supported and valued, and we regret that we fell short in your case.
I have accessed your policy and submitted a request to link your polices, this will allow you to access your active polices via MYAXA. Please allow up to 5 working days for this to transmit. I can also see that the refund has been requested and issued and if its not already will be in your account within the coming days.
Thank you for your honest feedback. We truly value your input as it helps us improve and look forward to servicing you better in the future.
Best regards,
Sinead
Feefo Coordinator
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Cliente fidato
Verificato da Feefo
1 month ago
Price of insurance is increasing significantly each year This will most likely be the last year as insurance is available elsewhere at a much lower price
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Cliente fidato
Verificato da Feefo
1 month ago
Excellent
Catherine McLaughlin was very helpful, friendly and understanding, she made everything very simple and nothing was too much work for her.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.