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AXA Insurance - Northern Ireland Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Visualizzazione di tutte le 30,861 recensioni

Danny Kelly

Verificato da Feefo

GBR

27 days ago

Ciò che Danny Kelly ha detto su AXA Insurance - Northern Ireland:

Tried not to renew and subsequently threatened with legal action

My home insurance renewal was due on 19/3/2026. I called to cancel the renewal advising that I had gone with a different provider for a more competitive price. The agent was very pleasant and...

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Deborah

AXA Insurance - Northern Ireland

26 days ago

Good morning Danny Thank you for sharing your experience. We sincerely apologise for the frustration and inconvenience caused by this situation. We understand how important clear communication and accurate handling of cancellations are, and we regret that your experience did not meet these standards. Your feedback has been taken seriously, and I have sent your message to the agent who is are currently reviewing the details of your case to ensure it is resolved promptly. We appreciate your patience as we work to correct this matter. Please be assured that we are committed to addressing your concerns and preventing similar issues in the future. If there is anything further we can do to assist you or if you would like to discuss this directly, please do not hesitate to contact our customer service team. Your satisfaction is very important to us. Thank you again for bringing this to our attention. Kind regards, Deborah Feefo Coordinator.

Cliente fidato

Verificato da Feefo

1 month ago

Helpful reliable

Excellent person to person communication with your knowledgeable staff in your Portadown office

Cliente fidato

Verificato da Feefo

1 month ago

Quick and easy

My customer service rep was courteous polite informative explained all the details that applied to me personally in language I understood I found her to be very patient and considerate quick and...

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Cliente fidato

Verificato da Feefo

1 month ago

Top class service

My experience of Axa is that of a very friendly, knowledgeable and efficient service. This year I renewed without even checking other companies prices because of the excellent service I received in...

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Cliente fidato

Verificato da Feefo

1 month ago

I would highly recommend AXA

The price was very good and it was great having a choice of online or an actual office The lady in the office was very helpful, taking the time to explain everything slowly and she was very pleasant

John Gillespie

Verificato da Feefo

1 month ago

Ciò che John Gillespie ha detto su AXA Insurance - Northern Ireland:

Great

All fantastic!!

Cliente fidato

Verificato da Feefo

1 month ago

Easy to comply with.

I had no problem with the service I received. The girl was very pleasant and knowledgeable and dealt wit my request with no problem. Told me what was expected of me to complete the transaction

Cliente fidato

Verificato da Feefo

1 month ago

Excellent reminders on renewal

Cliente fidato

Verificato da Feefo

1 month ago

Quite happy

From the office in ballymena to the lady on the phone the service was excellent We were able to get quotes slightly reduced

Cliente fidato

Verificato da Feefo

1 month ago

Very efficient. Got exactly what I wanted at a reasonable price.

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