Good Afternoon,
Thank you for your feedback, which is valuable to us.
I'm delighted to hear that you found it easy to renew your policy, however I'm so sorry that you are not happy with your renewal offer. I tried to phone you to discuss your feedback, however you were not available and I sent you an email and have also logged your feedback.
I would be happy to discuss your feedback or carry out a review of your policy and I am available on 0330 159 1509, our opening times are Monday to Friday, 8am to 6pm.
Have a lovely day.
Kind Regards,
Shiobhian
Customer Operations Team
AXA Commercial Direct