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AXA Business Insurance - Claims Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/axa-business-insurance-claims | Feefo

Visualizzazione di tutte le 390 recensioni

Cliente fidato

Verificato da Feefo

10 years ago

They dealt with my claim swiftly & settled promptly after receiving documentation they requested; overall…

They dealt with my claim swiftly & settled promptly after receiving documentation they requested; overall very happy.

AXA Business Insurance

AXA Business Insurance - Claims

10 years ago

Thank you for your feedback. We are pleased to hear that you are very happy with the quick settlement of your claim. Your comments are much appreciated. Regards Emma AXA Business Insurance - Claims

Cliente fidato

Verificato da Feefo

10 years ago

Good communications. Settlement in timely manner.

Cliente fidato

Verificato da Feefo

10 years ago

Fantastic service throughout my claim. Dealt with in a professional, prompt and friendly manor. Highly…

Fantastic service throughout my claim. Dealt with in a professional, prompt and friendly manor. Highly recommend.

AXA Business Insurance

AXA Business Insurance - Claims

10 years ago

Thank you for your valuable feedback. We are very happy to hear that you received fantastic service from our claims handler Jenny, and that you would highly recommend us. We will inform Jenny of your kind comments. Much appreciated, Emma AXA Business Insurance - Claims

Cliente fidato

Verificato da Feefo

10 years ago

The customer service team are always polite and pleasant. When the accident was my fault…

The customer service team are always polite and pleasant. When the accident was my fault they still treated me with the upmost respect.

AXA Business Insurance

AXA Business Insurance - Claims

10 years ago

We're delighted that you were impressed with our customer service team. I will ensure your feedback is passed over to them. Thank you for taking the time to leave your feedback - we really appreciate it. many thanks, Sam Iron AXA Business Insurance - Claims

Cliente fidato

Verificato da Feefo

10 years ago

After having a small accident I informed axa claims department. Their first response was to…

After having a small accident I informed axa claims department. Their first response was to check everyone was ok. After they were satisfied everyone was all ok they then dealt with the cam....

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AXA Business Insurance

AXA Business Insurance - Claims

10 years ago

We're delighted that you were very impressed with our claim handling service. I will ensure this feedback is passed over to your claims handler, Molly. Thank you for taking the time to leave your feedback - we really appreciate it. Many Thanks, Sian Ward AXA Business Insurance - Claims

Cliente fidato

Verificato da Feefo

10 years ago

I was very happy with the quickness i got paid out and services but as I've…

I was very happy with the quickness i got paid out and services but as I've just started out self employed I thought I would have got a bit more money because I've still got to layout a lot more to...

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AXA Business Insurance

AXA Business Insurance - Claims

10 years ago

We appreciate the time you have taken to leave some feedback. We are pleased that our claims handler, Ryan, was able to provide you with good service and a quick settlement. We are sorry to hear that you are disappointed that we were unable to pay your claim in full. Ryan explained to you during the claim why some settlement deductions were made. If you would like further clarification or to discuss this further, then please call us on 0845 600 2715 and we will be happy to assist. Many thanks Emma AXA Business Insurance - Claims

Cliente fidato

Verificato da Feefo

10 years ago

A* immediate response, very happy!

Cliente fidato

Verificato da Feefo

10 years ago

Took over 2 months to get a decision and was very little communication. It was…

Took over 2 months to get a decision and was very little communication. It was me that had to chase up on a few occasions and then to find that the person investigating my claim was on leave. So not...

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AXA Business Insurance

AXA Business Insurance - Claims

10 years ago

Thank you for taking the time to leave feedback - we appreciate it. We're sorry to hear that your experience has fallen short of your expectations. I understand my colleague, Lynsay, has been in touch to understand more about the issues regarding the service you received. Your feedback will be passed to our suppliers and this will help us improve our service in the future. Many thanks Lucky AXA Business Insurance - Claims

Cliente fidato

Verificato da Feefo

10 years ago

quick and easy

Cliente fidato

Verificato da Feefo

10 years ago

Very impressed, very minimal time on hold - during initial call, the call handler clearly…

Very impressed, very minimal time on hold - during initial call, the call handler clearly articulated the documents I needed for a claim, these were provided by me (in a mess of emails) and the claim...

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AXA Business Insurance

AXA Business Insurance - Claims

10 years ago

We're delighted that you were very impressed with our claim handling service and helped us to settle your claim promptly. Thank you for taking the time to leave your feedback - we really appreciate it. Many thanks, Leanne AXA Business Insurance

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Informazioni su AXA Business Insurance - Claims

At AXA Business Insurance, we offer business insurance online to start ups, small businesses, and self-employed people.

And if your business insurance needs are more complex - we can help with that too.

We also provide commercial vehicle cover - like van insurance and motor trade insurance - as well as commercial property insurance and landlord insurance.

AXA Business Insurance is part of AXA Insurance UK plc, which belongs to the AXA group of companies.