I loved it when I first put it on but I came off the first night I slept. This happened again the next night and the clasp no longer seems to be working as the earring has bent. Not what I expected...
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Hannah
Astrid and Miyu
5 years ago
Hi Clodagh,
I am so sorry to hear that your jewellery has bent out of shape.
I have searched our system with your name, email address, and order number but can't find any emails. Please could you pop an email over to customercare@astridandmiyu.com with the photos and we will help sort it ASAP.
Kind regards,
A&M x
Recensioni del prodotto
Data di acquisto: 11/04/2021
0
Condividi
AJ
Angela Lloyd-Jones
Verificato da Feefo
Sutton In ashfield
5 years ago
Ciò che Angela Lloyd-Jones ha detto su Astrid and Miyu:
Hey Angela,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Recensioni del prodotto
Data di acquisto: 27/03/2021
0
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BD
Bethan Davies
Verificato da Feefo
5 years ago
Ciò che Bethan Davies ha detto su Astrid and Miyu:
Great products and great service
Bailee Munson
Astrid and Miyu
5 years ago
Hey Bethan,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and service you received!
Thanks for shopping with us :)
A&M x
Recensioni del prodotto
Data di acquisto: 01/04/2021
0
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CC
Charlotte Coady
Verificato da Feefo
5 years ago
Ciò che Charlotte Coady ha detto su Astrid and Miyu:
I received an earring that didn't close properly, I've just sent my fourth email to find out how is best to proceed with the return. Terrible customer service.
Bailee Munson
Astrid and Miyu
5 years ago
Hi Charlotte,
I am so sorry to hear that your jewellery isn't closing properly.
I have searched our system with your name, email address, and order number but can't find any emails.
Please could you pop an email over to customercare@astridandmiyu.com with the order information and we will help sort it ASAP.
Kind regards,
A&M x
Recensioni del prodotto
Data di acquisto: 27/03/2021
1
Condividi
CM
Carol Morris
Verificato da Feefo
5 years ago
Ciò che Carol Morris ha detto su Astrid and Miyu:
Brilliant service. Bought necklace as a present for my sons fiance. She was thrilled to bits with them
Bailee Munson
Astrid and Miyu
5 years ago
Hey Carol,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the service and the gift was well received!
Thanks for shopping with us :)
A&M x
Customer service has been completely incompetent I’ve ended up spending double fixing your mistake and everyone I’ve spoken to in relation to this has been rude you responded to my last review...
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Data di acquisto: 10/04/2021
0
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JW
Jasmine Wright
Verificato da Feefo
5 years ago
Ciò che Jasmine Wright ha detto su Astrid and Miyu:
Still waiting on my refund
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for leaving us a review.
Our website states our returns time is 10-14 working days from us receiving the item. If you are waiting beyond this time, please contact customercare@astridandmiyu.com :)
A&M x
Recensioni del prodotto
Data di acquisto: 10/04/2021
0
Condividi
HB
Hannah Bonney
Verificato da Feefo
5 years ago
Ciò che Hannah Bonney ha detto su Astrid and Miyu:
I love the huggies! My order arrived really quickly, the packaging was beautiful and the earrings themselves are just stunning - I wear them every day!
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Recensioni del prodotto
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed this option and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
