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Art of Travel Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/art-of-travel-group | Feefo

Visualizzazione di tutte le 257 recensioni

Judith Lane

2 years ago

Data di acquisto: 30/05/2023

Ciò che Judith Lane ha detto su Art of Travel:

Excellent company to deal with

Arranged superb holiday including business flights and found room with balcony nothing too much travel

Art of Travel

2 years ago

Thank you Mrs Lane. It was a real pleasure to organise your trip, and find you that prefect holiday, with flights to suit your needs.

Vedi l'intera recensione del cliente

Barbara Crabbe

Winchester

2 years ago

Data di acquisto: 11/05/2023

Ciò che Barbara Crabbe ha detto su Art of Travel:

Excellent service

Having spent some hours trying to source a holiday on line, through various direct booking methods and just found it so difficult to find something suitable at a price I could afford, up popped Art...

Art of Travel

2 years ago

Thank you so much for your kind words. We are so glad Peter was able to assist in finding you the perfect cruise, at the perfect price. Both Sales, and Customer Care are here to support you from your first call to us, until you return home. Thank you again for putting your trust in the Team here at Art of Travel.

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Cliente fidato

2 years ago

Data di acquisto: 06/03/2023

First class travel company

Brilliant customer service. Very knowledgeable , efficient and friendly. I had a few queries after I booked and they were dealt with promptly and all with positive outcomes , the best being a...

Art of Travel

2 years ago

Thank you for sharing such a positive experience and for recommending Art Travel to your friends! We're thrilled to hear, and look forward to helping you plan many more memorable trips in the future.

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Christopher Couper

Calheta, Madeira

2 years ago

Data di acquisto: 31/03/2023

Ciò che Christopher Couper ha detto su Art of Travel:

Great deals poor support

Good support from the phone agent, but problems with the department that deal with the paperwork, we have never received a itinerary for the booking (blamed on a technical glitch) but I would have...

Art of Travel

2 years ago

Thank you for taking the time to provide feedback. We appreciate all reviews and feedback, as this allows us the opportunity to identify areas that can always be improved and ensure that we provide our customers with the excellent service we aim to offer in every aspect of the customer journey. Following your experience, we have improved our processes to ensure this delay does not happen again. Thank you again for bringing this to our attention.

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Lizzie Hawke

2 years ago

Data di acquisto: 29/03/2023

Ciò che Lizzie Hawke ha detto su Art of Travel:

Excellent Service

Excellent service - very prompt with reply’s - helpful and friendly

Art of Travel

2 years ago

Thank you so much for your feedback, Lizzie! We're delighted to hear, looking forward to assisting you again soon!

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Carol Palmer

Portchester

2 years ago

Data di acquisto: 01/01/2023

Ciò che Carol Palmer ha detto su Art of Travel:

Looking forward to our river cruise on the Douro in May.

They handled my booking in a very good way and evem let me add another passengerat a later date.

Art of Travel

2 years ago

We're glad to have made your booking process smooth and flexible, Carol! Enjoy your upcoming Douro river cruise and we look forward to hearing all about it.

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Cliente fidato

2 years ago

Data di acquisto: 01/01/2023

Excellent service provided

Excellent service received which fully met my holiday needs. Professional and efficient service provided throughout the process.

Art of Travel

2 years ago

Thank you for your positive feedback! We appreciate your support!

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Lee Thomas

Bristol

2 years ago

Data di acquisto: 01/01/2023

Ciò che Lee Thomas ha detto su Art of Travel:

Extremely helpful

Always very very helpful and will go the extra mile to make sure you get the best experience. Possible!

Art of Travel

2 years ago

We appreciate your kind words Lee! It's wonderful to gain your feedback and thank you for your support!

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Katie

Bristol

2 years ago

Data di acquisto: 01/01/2023

Ciò che Katie ha detto su Art of Travel:

Excellent service from Cherie and team!

I can’t recommend Cherie enough. We’ve recently booked a cruise with her and then subsequently wanted to change our cabin and she was extremely helpful and always available! Excellent service - we...

Art of Travel

2 years ago

Thank you for your wonderful feedback, Katie and also for Cherie's recognition. We look forward to helping you plan your next cruise or any other future travel adventures with Art of Travel.

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Jack Honeyfield

Bristol

2 years ago

Data di acquisto: 01/01/2023

Ciò che Jack Honeyfield ha detto su Art of Travel:

Fantastic Service, highly recommend

I have used Cherie a number of times when booking a cruise and she is always brilliant. She is a pleasure to talk to and is always provides great service

Art of Travel

2 years ago

Thank you for your review Jack! We truly appreciate your recommendation and ongoing support!

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Informazioni su Art of Travel

Our team of passionate travel professionals are dedicated to providing you with first class customer service and a personalised and tailored experience. Whether you're interested in river, expedition, coastal or ultra luxury cruise, we'll match you with the perfect cruise to make your holiday truly memorable.

02921 20 22 33

Abacus House, Caxton Place, Cardiff, Cardiff, CF23 8HA, United Kingdom

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