No house number or street name on product so can't be delivered. Still at Glasgow Depot undeliverable. Payment taken but no product received yet. I can't collect is too far away need Arran Shop to...
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Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review. I apologise that your parcel has been undeliverable on this occasion. I have now passed on your order details to our customer services team to investigate. A member of team will be in touch with an update on your parcel shortly via email.
Apologies fo any inconvenience this has caused.
ARRAN Sense of Scotland Team
Data di acquisto: 03/04/2020
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Trusted Customer
Verificato da Feefo
Cornwall
6 years ago
Ciò che Trusted Customer ha detto su ARRAN - Sense of Scotland:
As I haven’t received the products yet. I cannot review the service. In these difficult times I expected a delay, but I will have to contact Arran, if f I don’t receive anything or hear from them!
Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review. We are expecting an unprecedented level of orders at the moment and maintaining safe social distancing guidance for all of our staff. As a result our delivery times have been varying, so I apologise for the delayed delivery of your order. I have checked the parcelforce tracking and your order should be with you tomorrow.
Apologies for any inconvenience this has caused.
ARRAN Sense of Scotland Team
Thank you for taking the time to leave a review. Please accept our apologies that the soap you had ordered is now out of stock, we've been dealing with unprecented order volumes during this time. I have forwarded on your details to our customer services team to look into the dispatch of your hand gels and a member of the team will email you shortly with an update.
I apologise for any inconvenience this has caused.
ARRAN Sense of Scotland Team
Recensioni del prodotto
Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review. Please accept our apologies that the soap you had ordered is now out of stock, we've been dealing with unprecented order volumes during this time. I have forwarded on your details to our customer services team to look into the dispatch of your hand gels and a member of the team will email you shortly with an update.
I apologise for any inconvenience this has caused.
ARRAN Sense of Scotland Team
Data di acquisto: 06/04/2020
0
Condividi
TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su ARRAN - Sense of Scotland:
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.