Alton Towers Holidays non è più un cliente attivo di Feefo
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Mrs Lunn
Verificato da Feefo
5 years ago
Ciò che Mrs Lunn ha detto su Alton Towers Holidays:
Why book park tickets separately.Why not have a basket they allow me to enter card details once.
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MQ
Mrs Quinn
Verificato da Feefo
5 years ago
Ciò che Mrs Quinn ha detto su Alton Towers Holidays:
Excellent customer service
The agent searched on many dates so she could find me the room I wanted for my children for our stay. She explained all the booking details and services available.
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MH
Miss Hynd
Verificato da Feefo
5 years ago
Ciò che Miss Hynd ha detto su Alton Towers Holidays:
No issues very straightforward
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MH
Mrs Harrison
Verificato da Feefo
5 years ago
Ciò che Mrs Harrison ha detto su Alton Towers Holidays:
Helpful and friendly :-)
They were very helpful with answering my questions about the different rooms and what would work best for my group booking. They then allowed me time to think and discuss it with the rest of the...
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Cliente fidato
Verificato da Feefo
5 years ago
Excellent customer service with a smile
I spoke to a very pleasant person called Evie who was able to answer all my questions about the break. She reconfirmed all the details of the booking and fully explained what would happen next and...
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MC
Miss Carter
Verificato da Feefo
Essex
5 years ago
Ciò che Miss Carter ha detto su Alton Towers Holidays:
Relatively easy, ridiculous lack of family rooms
Booking was okay. My only complaint is there are only a few family rooms for 5 people. Split into two rooms (far from ideal! On a family break) and they don’t even have adjoining rooms.
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Cliente fidato
Verificato da Feefo
5 years ago
Excellent Service
Really easy to book through the website. When searching for preferred date a list of available accommodation at the resort is given. Once selected, the choice of rooms and price is displayed, along...
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Mr Gimson
Verificato da Feefo
5 years ago
Ciò che Mr Gimson ha detto su Alton Towers Holidays:
Good service booking over the phone
Richard was really helpful. He answered most questions and if he didn't know he dealt with it well. He understood my needs and made me feel like a valued customer.
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Cliente fidato
Verificato da Feefo
5 years ago
Sent a message for a call back and soneone phoned me this morning the lady was lovely on the phone
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Cliente fidato
Verificato da Feefo
5 years ago
Easy to book could do with easy way to book specific rooms
It was easy enough to understand and actually book. Although I would suggest make it a little easier to find dates you want for specific rooms. So, for example I wanted to book the Octonauts room for...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
