Good morning,
Thank you for your email. First of all i want to say i am sorry for the problem with your order. Your order was refused at the delivery address and was consequently returned to us. Normally we would not refund this until the item arrived back with us or at least handed back to Royal Mail because we have seen instances of orders still being delivered after this.
However, because as you said, you are an old customer, we made an exception and refunded you despite us still not receiving this order back. I have also checked that the replacement order you placed was delivered a couple days ago.
I want to apologise again for the problem with your order and hope you have a good day.
Regards
Allcures
Recensioni del prodotto
David Lever
All Cures
6 years ago
Good morning,
I have checked your order and the order was delivered a couple days ago.
Regards
Allcures
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.