order placed all good, the product arrived ok -they were placed as seperate orders but all arrived as 4 items in one box-dissappointingly i needed the other 2 items in a seperate box so they could...
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David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
Recensioni del prodotto
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
order placed all good, the product arrived ok -they were placed as seperate orders but all arrived as 4 items in one box-dissappointingly i needed the other 2 items in a seperate box so they could...
Leggi altre
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
Recensioni del prodotto
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.