Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Alexanders Appliances Direct Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/alexanders-appliances-direct | Feefo

Visualizzazione di tutte le 354 recensioni

Cliente fidato

8 years ago

Data di acquisto: 20/01/2017

Product arrived on time and customer services were very polite and helpfull...

Product arrived on time and customer services were very polite and helpfull

Recensioni del prodotto

Cliente fidato

8 years ago

Data di acquisto: 09/01/2017

Very pleased with the service especially the courtesy call to confirm it wa...

Very pleased with the service especially the courtesy call to confirm it was exactly the item required prior to taking a payment.

Recensioni del prodotto

Cliente fidato

8 years ago

Data di acquisto: 10/01/2017

Excellent service by Alexanders Appliances Direct

All went very smoothly and no issues.many thanks

Recensioni del prodotto

Kirk Taylor

8 years ago

Data di acquisto: 18/11/2016

Ciò che Kirk Taylor ha detto su Alexanders Appliances Direct:

Outstanding Service & Price!!

Outstanding Service!! Ordered late on a Friday afternoon online, followed within the hour by a phone call from Jamie asking if it was OK to deliver on the following Monday - excellent service by...

Recensioni del prodotto

Cliente fidato

8 years ago

Data di acquisto: 15/11/2016

There was no telephone call to inform us of the delivery, it just turned up...

There was no telephone call to inform us of the delivery, it just turned up after 6 pm.

Sam Beecroft

Alexanders Appliances Direct

8 years ago

Hello Steven,

We apologise for this. We stat on our standard delivery service that you will receive a booking call to let you know what day your unit will arrive. Unfortunately we can't always guarantee a time but it should always be between 8am and 6pm. We are investigating this now to make sure this doesn't happen in the future but we thank you for your understanding.

Sam, E Commerce Website Administrator.

G & J Taylor Enterprises Ltd.

walsall

8 years ago

Data di acquisto: 09/03/2016

Ciò che G & J Taylor Enterprises Ltd. ha detto su Alexanders Appliances Direct:

CUSTOMER SERVICE NOT GOOD

All was 100% good until I had a problem with the appliance (door seal gone after 2 months) and then they didnt want to know!!! Wont use them again because, to me, customer service is very important.

Sam Beecroft

Alexanders Appliances Direct

8 years ago

Hello,

I am very sorry that you feel your issue has been overlooked. As we mentioned when we contacted you these units do not have door seals but rather draft strips to keep the bottle coolers air tight. You would need a new door to solve the problem. We have mentioned that we have no issue with supplying you a new door under warranty but you would need to contact us back to get this arranged.

Sam, E Commerce Website Administrator.

G & J Taylor Enterprises Ltd.

8 years ago

I was never offered a replacement door! I was asked to send a photo of the door, which I did, and I never heard from you again, even though I sent a follow up email. I would be happy to accept a replacement door.

Sam Beecroft

Alexanders Appliances Direct

8 years ago

Hello,

We will get this sorted today for you. One of our sales team will be in contact to arrange delivery. We apologise for the inconvenience caused by this as it seems there was miscommunication involved with helping you. Please know that we will always do what we can to help our customer but on this occasion the service level wasn't up to our standards and we will aim to correct that.

Sam, E Commerce Website Administrator

Recensioni del prodotto

Susan Edwards

Malpas Cheshire

8 years ago

Data di acquisto: 09/08/2016

Ciò che Susan Edwards ha detto su Alexanders Appliances Direct:

Excellent service.

Polite helpful service there was a problem with first washer, which was NOT their fault and they replaced it with a new one within days!

Recensioni del prodotto

Cliente fidato

8 years ago

Data di acquisto: 14/11/2016

First Rate Service

Very helpful and courteous.

Mary

Brighton

8 years ago

Data di acquisto: 11/05/2016

Ciò che Mary ha detto su Alexanders Appliances Direct:

Never had any problems, everything I bought was excellent good service and very reasonably priced, I will by again and again, very fast delivery.

Recensioni del prodotto

Alan Littmoden

8 years ago

Data di acquisto: 23/06/2016

Ciò che Alan Littmoden ha detto su Alexanders Appliances Direct:

Very Satisfied.

Easy to order on line, staff very efficient and professional, delivery prompt.

Recensioni del prodotto

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su Alexanders Appliances Direct

Alexanders are a Nationwide Supplier of Commercial Catering Equipment throughout the UK for Commercial Refrigeration, Kitchen Catering Equipment and Chest Freezers. We supply all types of catering equipment directly to Restaurants, Cafes, Schools, Hospitals, Bars, Pubs, Hotels, the Professional Chef, Caterer and also to the domestic market. Also we are one of the very few online retailers to carry our own stock, particularly for chest freezers and commercial refrigeration in the UK, which means we can deliver quickly and efficiently direct to you whether it is a fully fitted Commercial kitchen or a simple 'one off' chest freezer for your kitchen, garage or outbuilding.

01264333388

Alexander House, North Acre, Andover, Hampshire, SP11 6QX, United Kingdom

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

Alexanders Appliances Direct Recensioni

Whirlpool Commercial Full No Frost Upright FreezerAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoNice freezer with plenty of storage space ideal for its purpose

Elcold EL71 24.9cuft Chest FreezerAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoAll good so far, just glad this is in the garage as it's quite noisy when the compressor is running

Electrolux TE1120 Condenser Tumble DryerAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoGood value for a dryer and product

Vestfrost SZ464STS 17CUFT Stainless Steel Lid Commercial Chest FreezerAltre recensioni di questo prodotto (3)Visualizza il sito web del prodottoExcellent price, great quality. This is the second one of these we have used in a commercial environment. We highly recommend them!

Sterling Pro Double Door Bottle Cooler Grey/SlidingAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoDoor seal went after 2 months. Alexanders didnt want to know!

WHIRLPOOL TOP LOAD CLASSIC WASHER 10.5KGAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoLike the top loading washer which is not available everywhere and Alexanders supplied just what we wanted, thanks.

True Upright Stainless Steel FridgeAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoExcellent 10 out f 10 best in the business

Autonumis Eco Chill Double Door s/sAltre recensioni di questo prodotto (1)Visualizza il sito web del prodotto

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?