Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Samara James Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 3,139 recensioni

Cliente fidato

Verificato da Feefo

17 years ago

Good selection, very reasonable prices. However, the website says that as my order was over…

Good selection, very reasonable prices. However, the website says that as my order was over £100 it should have been sent special delivery, but it was actually sent by recorded post. I also...

Leggi altre

Samara James

17 years ago

Thank you for your comments. You are absolutely correct that we should send all orders over £100 by Special Delivery. In this case, your order value was £120, it should have been sent by Special Delivery rather than Recorded Delivery. This was an error on our part for which I sincerely apologise. In terms of the delivery email notification, we send an automatic dispatch notice on all deliveries the day the parcel is sent, so I will ask our technical department to investigate why the email to your address has been delayed. Thanks for taking your time to give your feedback – your comments are very much appreciated.

Cliente fidato

Verificato da Feefo

17 years ago

Very good. Efficient. Happy with time of delivery and the product.

Cliente fidato

Verificato da Feefo

17 years ago

We were a little nervous about purchasing at first. When it comes to wedding rings…

We were a little nervous about purchasing at first. When it comes to wedding rings you want to be sure that the picture you see is what you will be wearing for the rest of your life. We took the...

Leggi altre

Cliente fidato

Verificato da Feefo

17 years ago

Samara James were very quick to get back to my every question, and could not…

Samara James were very quick to get back to my every question, and could not have helped any more. The ring is of the highest quality and looks absolutely stunning! My girlfriend loves the ring so...

Leggi altre

Cliente fidato

Verificato da Feefo

17 years ago

Very nice ring that i received better than what i expected, my girlfriend was really…

Very nice ring that i received better than what i expected, my girlfriend was really happy with it

Cliente fidato

Verificato da Feefo

17 years ago

easy to use website good value

Cliente fidato

Verificato da Feefo

17 years ago

Absolutely superb. Just what I wanted, quickly, efficiantly and at a great price.

Cliente fidato

Verificato da Feefo

17 years ago

Excellent service and great communication throughout. The ring was brilliant quality, exactly what I was…

Excellent service and great communication throughout. The ring was brilliant quality, exactly what I was after. Very highly recommended.

Cliente fidato

Verificato da Feefo

17 years ago

The service we received was excellent and the ring is absolutely perfect, I cant keep…

The service we received was excellent and the ring is absolutely perfect, I cant keep my eyes off it! Thank you very much.

Cliente fidato

Verificato da Feefo

17 years ago

Excellent product quality! Amazing service, kept going that one step further to help me out! i…

Excellent product quality! Amazing service, kept going that one step further to help me out! i really appreciated all of their help would recomend to anyone!

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo