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Hiscox Insurance Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 3,859 recensioni

Cliente fidato

Verificato da Feefo

14 years ago

quick and easy.

Cliente fidato

Verificato da Feefo

14 years ago

very hepful, easy to complete..

Cliente fidato

Verificato da Feefo

14 years ago

Quick and efficient.

Cliente fidato

Verificato da Feefo

14 years ago

;'ljhbl'ljhhhhhhhhhhhhhh

Cliente fidato

Verificato da Feefo

14 years ago

really good, tailor made service delivered quickly and effectively. I came to Hiscox through recommendation…

really good, tailor made service delivered quickly and effectively. I came to Hiscox through recommendation of trusted friend and CIPR discount after the frustration of attempting to find cover...

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Cliente fidato

Verificato da Feefo

14 years ago

Fast clear service

Cliente fidato

Verificato da Feefo

14 years ago

excellent customer service will use again

Cliente fidato

Verificato da Feefo

14 years ago

Excellent Service, extremely intuitive, very efficient, and online helpdesk staff very polite and informative. Last…

Excellent Service, extremely intuitive, very efficient, and online helpdesk staff very polite and informative. Last but not least extremely competitive quotes.

Cliente fidato

Verificato da Feefo

14 years ago

very pleased with the service, internet service was quick and easy to comprehend and clear

Cliente fidato

14 years ago

Overall I have found the Hiscox offering to be pretty poor so far. Attempting to…

Overall I have found the Hiscox offering to be pretty poor so far. Attempting to purchase a policy online, I ran into trouble when the website SSL encryption failed. Rather than risk the theft of my...

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Hiscox Insurance

14 years ago

We really do appreciate your choice of Hiscox for your Business Insurance cover, and I am disappointed to hear that you have experienced so many issues in taking out your cover. I have personally looked into each of your points in turn. We have looked into the SSL security issue, and cannot find a clear reason as to why this has happened, but will continue to check for other reports of this as an issue. I have called both of the numbers that appear on the website, and have been able to connect successfully, so it is possible that there was a temporary telephony issue. It is unfortunate that the partially completed policy and the completed one were running in parallel, and it is clearly undesirable to be receiving emails relating to what appear to be failed transactions. We have a programme of system improvements and I will include your feedback in this, though I am not in a position to confirm a date by which this change will be implemented. Your experience in our contact centre falls below our service standards, and we have contacted the Operations Manager, and I have forwarded your feedback. I also do hope that you have no cause to make a claim, but I am confident that our service in this respect is market leading, and that your faith and confidence would be restored. Annabel Venner Marketing Director

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