It was straightforward, easy, user friendly and a quick service. I liked the fact I…
It was straightforward, easy, user friendly and a quick service. I liked the fact I could get the insurance cover straight away and pay for it by direct debit. No fuss.
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Cliente fidato
Verificato da Feefo
14 years ago
fine
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Verificato da Feefo
14 years ago
Worked as expected
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14 years ago
Simple, strightforward, swift. Thank you!
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Verificato da Feefo
14 years ago
I organized the entire transaction online and it was very easy and efficient.
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Verificato da Feefo
14 years ago
I found the website easy to use, the price reasonable, response was prompt with required documentation
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Verificato da Feefo
14 years ago
Website was easy to use and prices were competitive
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Verificato da Feefo
14 years ago
The agent Dawn Preedy - on the phone who took my DD info hung up…
The agent Dawn Preedy - on the phone who took my DD info hung up on me when i was trying to understand the timescale HISCOX give out for sending the insurance certificate.
At first she said "I only...
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Hiscox Insurance
Hiscox Insurance
14 years ago
We really do appreciate your choice of Hiscox for your Business Insurance cover, and I am disappointed to hear that you have experienced issues in taking out your cover.
I have discussed your feedback with the Operations manager to understand what caused your poor customer experience.
Firstly I apologise for the confusion over our timescales for sending out policy documents. We do understand how important these documents are to secure business contracts. Receipt of these can take minutes or a few hours depending internet delivery times.
Secondly I am sorry if it appeared that we had hung up on you. Having investigated this, the team had logged that the line had gone dead during your call.
I do trust that you are happy with the documents that you received and that everything is as you expect.
Annabel Venner
Marketing Director
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14 years ago
The online service was straight forward and easy to use.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.