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Hiscox Insurance Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 3,862 recensioni

Cliente fidato

Verificato da Feefo

13 years ago

Speedy and concise.

Cliente fidato

Verificato da Feefo

13 years ago

Easy to use, very quick and simple

Cliente fidato

Verificato da Feefo

13 years ago

A good experience, helpful support staff.

Cliente fidato

Verificato da Feefo

13 years ago

Simple and straightforward process.

Cliente fidato

Verificato da Feefo

13 years ago

Firstly, when I buy something, including insurance, I want it to NOT be an "Experience"…

Firstly, when I buy something, including insurance, I want it to NOT be an "Experience" - I want it to be something unremarkable and easily forgettable. In this case, it WAS an "Experience" because...

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Hiscox Insurance

13 years ago

Thank you for choosing Hiscox for your business insurance, and also for taking the time to provide your feedback. We recogise the time pressures that people face, and we work hard to ensure that the process of buying business insurance is as quick and simple as possible. I have spoken with the Operations team, and we have we have sent an updated bulletin to the team regarding the issuance of certificates. I hope, and expect, that your experience of Hiscox going forwards will meet or exceed your expectations. Annabel Venner Marketing Director

Cliente fidato

13 years ago

Well, that's addressed the subject of non-issuance of certificates. So, I wonder if I shall have the other subject addressed. Until then I suppose I can only rate you lower than before as, having had the opportunity to address my remarks, you have either not read my feedback carefully, or you have ignored half of it.

Cliente fidato

Verificato da Feefo

13 years ago

Easy hassle free on-line application and approval, including debit set-up, very impressed.

Cliente fidato

Verificato da Feefo

13 years ago

Usual ease of getting my policy

Cliente fidato

Verificato da Feefo

13 years ago

Easy to use website and quotation/application process.

Cliente fidato

Verificato da Feefo

13 years ago

I tried to buy online - the categories didn't fit. There's nowhere to save the quote…

I tried to buy online - the categories didn't fit. There's nowhere to save the quote and get someone to call you. I did request a call back but didn't happen. I phoned through and still not resolved...

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Hiscox Insurance

13 years ago

Thank you for choosing Hiscox for your business insurance, and also for taking the time to reply. We are reviewing the Business Type field in light of so many business types and occupations, as well as addressing the absence of a Save quote function. I am dissapointed that you did not receive the call back as requested, and have discussed this with our Operations Manager, to understand the cause and to ensure that our service levels are maintained. I do hope, and expect, that future dealings with Hiscox will reassure you of our commitment to quality and service. Annabel Venner Marketing Director

Cliente fidato

Verificato da Feefo

13 years ago

Good service, but to be honest I was surprised that you didn't want to know…

Good service, but to be honest I was surprised that you didn't want to know my qualifications, when I got them, when I became a member of the RTPI, what work experience and positions I have held...

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