Ciò che Ms Julia De Oliveira ha detto su Metro Storage:
Reception very helpful
Needed a place to store some important items for a few weeks and stopped by at Metro. Managed to get a deal for a 10sqft unit. Units are accessible until 10pm at night. Jon at reception was very...
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Simon Burnett
Metro Storage
8 years ago
Thank you very much for your feedback - we appreciate it. Your deposit is refundable so you will get this back when you no longer store with us.
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SB
Simon Burke
Verificato da Feefo
Pimlico
8 years ago
Ciò che Simon Burke ha detto su Metro Storage:
The company was very responsive and provided a good, local service.
Simon Burnett
Metro Storage
8 years ago
Thank you for taking the time to review us - we really appreciate it!
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HM
Hannah Mckay
Verificato da Feefo
8 years ago
Ciò che Hannah Mckay ha detto su Metro Storage:
Fabulous !
The whole process was so easy it was unbelievable. Everyone I dealt with was incredibly helpful, the storage facilities are very clean and easily accessible, could not have hoped for a better...
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0
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NW
Nicholas Witchell
Verificato da Feefo
8 years ago
Ciò che Nicholas Witchell ha detto su Metro Storage:
yes
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AP
Alexandre Pilette
Verificato da Feefo
Pimlico
8 years ago
Ciò che Alexandre Pilette ha detto su Metro Storage:
Expensive and not flexible
Too expensive and has to cancel my contract completely and vacate the storage unit to be able to remove the additional insurance ! Ridiculous
Simon Burnett
Metro Storage
8 years ago
Thank you for taking the time to review. I am afraid we are completely at a loss to understand why you have said what you have said. We INCLUDE insurance in the price of storage. The small unit you rented came with a £1000 insurance cover. We require all customers to have the right amount of cover to cover the value of the goods in storage. This protects you the customer and we can never advise a customer to be underinsured...that would not be sensible. You put the value of goods going into storage as significantly higher and so you were charged as per the storage agreement for the additional insurance, which came to 96 pence per day! I cannot see what we have done to warrant a 2 star review when we have provided you with 24/7 storage with insurance and provided you with the additional insurance you needed based on the value of what you put into storage. ALL storage companies quite rightly insist that customers have the correct insurance in place. We are no different. If you had an issue with that it is a real shame you did not revert to us at the time so we could have sorted this out then. We feel strongly that all we have done is to provide you with 24/7 storage with the correct level of insurance for your needs.
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MN
Mr Tazio Puri Negri
Verificato da Feefo
8 years ago
Ciò che Mr Tazio Puri Negri ha detto su Metro Storage:
Great price for a great service ! Highly recommended
Simon Burnett
Metro Storage
8 years ago
Thank you for your kind review we really appreciate it!
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OA
Olga Ashour
Verificato da Feefo
8 years ago
Ciò che Olga Ashour ha detto su Metro Storage:
Your service once contact is established is great! Quick to start up and access is almost immediate. Instructions are also very clear.
The downside:
1. The 0800 call center - does not answer phones...
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Simon Burnett
Metro Storage
8 years ago
We appreciate your feedback and take on board your comments. We are working hard to resolve the issue with our telephone answering colleagues and clearly need to improve in this area. Glad you are happy with the storage etc once contact was made!
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Cliente fidato
Verificato da Feefo
8 years ago
Great service
Friendly efficient service, helpful staff at the site, immaculately clean, well lit premises and plenty of choices as to size.
Simon Burnett
Metro Storage
8 years ago
Thank you for the really positive feedback we really appreciate it!
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JU
Julie
Verificato da Feefo
Islington
8 years ago
Ciò che Julie ha detto su Metro Storage:
Units Clean and Bright - Quick and efficient booking system.
The units are nice and clean and bright. When I came to view, though no-one was there, an appointment was quickly arranged by mobile at a time convenient to me. From viewing to booking, it was all...
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Simon Burnett
Metro Storage
8 years ago
Thank you for your feedback...we appreciate it!
0
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MY
Ms Yu Yue
Verificato da Feefo
8 years ago
Ciò che Ms Yu Yue ha detto su Metro Storage:
Thank you for helping me!
It’s a 100% self-storage without a porter thus you need book it in advance .......unless you are very lucky to catch Simon by chance @_@....which I did！He’s very kind, easy going and.....serious! ;P...
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Simon Burnett
Metro Storage
8 years ago
Thanks for the feedback...we really appreciate you taking the time to review and glad we could help you!
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
