Despite problems with Royal Mails delivery, Xmas Direct managed to get the lights to me with great customer service
Xmas Direct
XmasDirect
3 years ago
Thank you for taking the time to leave us a review. We're so pleased to hear your items arrived with you quickly.
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Tanggal pembelian: 09/10/2022
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WR
William Rogerson
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan William Rogerson tentang XmasDirect:
Excellent service. Very pleased.
Xmas Direct
XmasDirect
4 years ago
Thank you for the fantastic feedback!
Tanggal pembelian: 05/10/2022
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BRIAN ELLIS
Diverifikasi oleh Feefo
Wrexham
4 years ago
Apa yang dikatakan BRIAN ELLIS tentang XmasDirect:
Brilliant service even to the point they phoned me to see if I’d made a mistake with my order which I had. Lovely lady sorted things out even organised the refund, very far and few the companies that...
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Xmas Direct
XmasDirect
4 years ago
Thank you for taking the time to leave us such great feedback Brian. We are so glad we could sort your order out for you and to hear that it arrived with you so quickly. Best Wishes, Rachael.
Tanggal pembelian: 05/10/2022
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John Sanderson
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan John Sanderson tentang XmasDirect:
Shoddy. Beware shoppers beware. Listen to the other reviews nefore you secede to buy.
Xmas Direct
XmasDirect
4 years ago
Hello Jane, thank you for taking the time to leave us a review. As per our email correspondence we can only offer a collection or paid return in cases where the item is faulty. We fully appreciate you are unhappy with the garland but we cannot agree that the garland doesn't represent a true likeness to the picture online as all of our garland pictures are taken by our in-house photographer. All of our garlands will come in packed condition and do require some time spent to fluff out the branches to achieve your desired results. The photo you attached to this review is of a small section at the end of the garland and does not appear to be fluffed. You are certainly welcome to return both the garlands to us and we will refund you the cost of the garland and your original postage.
Fantastic service , and such a wide choice of goods .
Customer service very good .
Our last outdoor lights were on for 3 or 4 hours per day from November until Easter 2 years running , until they...
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Xmas Direct
XmasDirect
4 years ago
Thank you for taking the time to leave us such a lovely review. We are very happy to hear your last set of lights lasted you so long. Best Wishes, Rachael.
Tanggal pembelian: 12/09/2022
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JB
Josephine Benfield
Diverifikasi oleh Feefo
Walsall
4 years ago
Apa yang dikatakan Josephine Benfield tentang XmasDirect:
This is the third time I've bought lights from Xmas Direct and each time I have been delighted with the service, delivery and the quality of the lights. Thank you.
Xmas Direct
XmasDirect
4 years ago
Thank you for the fantastic review. We are so pleased to hear you are happy with our service and products. Best Wishes, Rachael.
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Tanggal pembelian: 20/09/2022
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JF
Jacob Foster
Diverifikasi oleh Feefo
4 years ago
Apa yang dikatakan Jacob Foster tentang XmasDirect:
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
