Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Pure Collection

Menampilkan seluruh 13,289 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

The good and the bad

Three stars because they refunded my return promptly. It would have been one star for the cost of postage both ways. Plus one star for the poor garment.

Sarah

Pure Collection

6 months ago

Good Afternoon Thank you for your review. We’re sorry to hear that you were unhappy with our return policy, and we appreciate your feedback — it’s something we’ll continue to review for the future. Please note that you can purchase a return label directly through us, which is usually cheaper than buying one from the Post Office. We hope this experience won’t deter you from shopping with us again, and we’d be happy to assist you with anything you need going forward. kind Regards Jackie Customer Services

Ulasan produk

Tanggal pembelian: 30/03/2026

Sue

Diverifikasi oleh Feefo

6 months ago

Apa yang dikatakan Sue tentang Pure Collection:

Great customer service. Patient knowledgeable helpful staff who helped me buy the right size. Great quality cashmere that lasts and lasts.

Sarah

Pure Collection

6 months ago

Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Ulasan produk

Tanggal pembelian: 30/03/2026

Anne

Diverifikasi oleh Feefo

6 months ago

Apa yang dikatakan Anne tentang Pure Collection:

Soft and cosy. Love the colours.

Sarah

Pure Collection

6 months ago

Good Afternoon Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Ulasan produk

Tanggal pembelian: 30/03/2026

Molly

Diverifikasi oleh Feefo

GBR

6 months ago

Apa yang dikatakan Molly tentang Pure Collection:

The service was good the quality of the items was poor

The parcel came quickly

Sarah

Pure Collection

6 months ago

We appreciate you sharing your thoughts with us. I will make sure your comments are passed on, and we look forward to assisting you in the future. Kind regards, Jackie Customer Services

Ulasan produk

Tanggal pembelian: 20/03/2026

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Pleased satisfied customer

Excellent

Sarah

Pure Collection

6 months ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Ulasan produk

Tanggal pembelian: 26/03/2026

Angela

Diverifikasi oleh Feefo

6 months ago

Apa yang dikatakan Angela tentang Pure Collection:

Nice items

Good. Packaging a bit poor these days. Items get crumpled.

Sarah

Pure Collection

6 months ago

Good Morning Angela We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Ulasan produk

Tanggal pembelian: 27/03/2026

Barbara

Diverifikasi oleh Feefo

GBR

6 months ago

Apa yang dikatakan Barbara tentang Pure Collection:

Versatile skirt

Always good/helpful service from Pure

Sarah

Pure Collection

6 months ago

Good Morning Barbara Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Ulasan produk

Tanggal pembelian: 27/03/2026

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Disappointing.

The blouse was sent quickly and my refund was issued straight away, although I haven't received it yet.

Sarah

Pure Collection

6 months ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Ulasan produk

Tanggal pembelian: 27/03/2026

Lynn

Diverifikasi oleh Feefo

6 months ago

Apa yang dikatakan Lynn tentang Pure Collection:

Pleased with my online purchase - a good choice

It is always a reliable delivery service

Ulasan produk

Tanggal pembelian: 18/03/2026

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 months ago

Very good

Beautiful items, decided to buy two of gassato cardigans. Nice to wear during summer and winter

WoolOvers CS

Pure Collection

6 months ago

Good afternoon, Thank you for your 5-star review. We appreciate you taking time to share your feedback, which will be passed on to the relevant departments. Kind regards, Clare

Ulasan produk

Tanggal pembelian: 27/03/2026

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Pure Collection Ulasan

Pure Washed Silk ShirtUlasan lainnya tentang produk iniLihat Situs Web ProdukVery sorry to leave a negative review this time. But the silk shirt was not navy as depicted, it was blue. There is a significant difference. And I did not like the quality of the silk. Cannot...Baca lebih lanjut

Cashmere Crew Neck CardiganUlasan lainnya tentang produk iniLihat Situs Web ProdukThe cashmere cardigans are lovely and the customer service is great! The customer service agents I spoke to were really patient and helpful. I highly recommend Pure!

Cashmere Crew Neck CardiganUlasan lainnya tentang produk iniLihat Situs Web ProdukHighly recommended Pure.

Cashmere Gassato Breton Stripe SweaterUlasan lainnya tentang produk iniLihat Situs Web ProdukLove it. Soft and cosy..

Cotton Cashmere Tipped SweaterUlasan lainnya tentang produk iniLihat Situs Web ProdukA strange colour, a poor fit with nothing to recommend it. I have returned the item

Cashmere Ruffle CardiganUlasan lainnya tentang produk iniLihat Situs Web ProdukI was disappointed with the colour (pale blue, the quality and the fit. I bought several of these many years ago, the material then was thicker and of a much better quality. This material was...Baca lebih lanjut

Wool Cashmere Lace Collar SweaterUlasan lainnya tentang produk iniLihat Situs Web ProdukIt was perfect. Colour, fit and live the detachable collar The whole purchasing, ordering was straightforward and delivery was quick.

Woven Frill V Neck TopUlasan lainnya tentang produk iniLihat Situs Web ProdukThe blouse was a bit large and sleeves hung over the shoulder. The frill was a little flat too.

Linen Cotton Sparkle Rose TopUlasan lainnya tentang produk iniLihat Situs Web ProdukVery pretty colours and the sparkle adds something a little special. Good weight and hangs well. Very pleased with it.

Cotton Textured Short Sleeve Stripe CardiganUlasan lainnya tentang produk iniLihat Situs Web ProdukNice quality and weight . Pretty design but colours didn’t suit me unfortunately.

Bias Midi SkirtUlasan lainnya tentang produk iniLihat Situs Web ProdukLovely summer skirt, fits to size. Colours in skirt true to illustration. No fuss ordering and quick delivery

Lace Yoke BlouseUlasan lainnya tentang produk iniLihat Situs Web ProdukThe blouse was made from quite heavy material and was a deeper cream than I expected. I feel that the size guide was inaccurate so it was too big and I had to return it. Pure's postage charges are ...Baca lebih lanjut

Shirred Jersey BlouseUlasan lainnya tentang produk iniLihat Situs Web ProdukI bought a smaller size 14 than the usual size 16 and it fits perfectly. I really like the colour which makes a nice change. I wasn’t sure whether I would like the shirred sleeves and neckline but...Baca lebih lanjut

Gassato Lightweight Cashmere Swing CardiganUlasan lainnya tentang produk iniLihat Situs Web ProdukBeautiful items which I will enjoy for many years to come

Gassato Lightweight Cashmere Swing CardiganUlasan lainnya tentang produk iniLihat Situs Web ProdukBeautiful items, decided to buy two.

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?