Disgusting. I paid for next day delivery and the product arrived 5 days later way past the date I needed it for a lesson. Such a joke!
Sarah J
Post Office Shop
8 years ago
Good Morning,
Thank you for your feedback. Please accept my apologies that your order did not arrive when you expected it to.
I can that from the tracking information that unfortunately there were some issues with our courier that resulted in the delay you experienced. To make up for this, we have refunded your whole order along with your delivery charges on query 5396524 on 15/03/2018. Please note that this could have taken up to 3-5 working days to arrive in your bank or building society account.
Kind Regards,
Sarah
Post Office Shop Customer Care Team
TC
Trusted Customer
8 years ago
You claim that you refunded the whole order including the delivery charge on the 15/03. However I have a bank statement and an email from the person in customer service that displays that I was only given the delivery charge back not the item charge.
Sarah J
Post Office Shop
8 years ago
Good Afternoon,
Thank you for your response. Please accept my apologies that only your delivery charge was refunded.
Unfortunately there was en error that resulted in this, I can confirm that we have no refunded your whole order on query 5399295. This has been actioned today and should take between 3-5 working days to arrive in your bank or building society account.
Apologies for any inconvenience that this may have caused you.
Kind Regards,
Sarah
Post Office Shop Customer Care Team
Ulasan produk
Tanggal pembelian: 26/02/2018
0
Bagikan
TC
Trusted Customer
Diverifikasi oleh Feefo
Lincoln
8 years ago
Apa yang dikatakan Trusted Customer tentang Post Office Shop:
It was promt and I received all the items.
Only one thing that puzzled me was: why to use DPD for delivery when you should be keeping our postmen in their jobs. My stamps should have been deliered by...
Baca lebih lanjut
Ulasan produk
Tanggal pembelian: 26/02/2018
0
Bagikan
TC
Trusted Customer
Diverifikasi oleh Feefo
8 years ago
Apa yang dikatakan Trusted Customer tentang Post Office Shop:
Great service, quick delivery
Tanggal pembelian: 26/02/2018
0
Bagikan
TC
Trusted Customer
Diverifikasi oleh Feefo
8 years ago
Apa yang dikatakan Trusted Customer tentang Post Office Shop:
prompt efficient service.
Ulasan produk
Tanggal pembelian: 27/02/2018
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 years ago
Easy ordering, quick delivery.
Ulasan produk
Tanggal pembelian: 26/02/2018
0
Bagikan
TC
Trusted Customer
Diverifikasi oleh Feefo
Isleworth
8 years ago
Apa yang dikatakan Trusted Customer tentang Post Office Shop:
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
